Sony DSCP31 Operating Instructions - Page 87

Personal computers (continued) Symptom The image is affected by noise when you play back an image on a personal computer. You cannot print an image. Cause • You are playing back the file directly from the "Memory Stick." - Solution p Copy the file to the hard disk of the personal computer and then play the file back from the hard disk (page 80). p Check the printer settings. p Click on HELP files for the "PIXELA ImageMixer for Sony" software. "Memory Stick" Symptom You cannot insert a "Memory Stick." You cannot record on a "Memory Stick." You cannot format a "Memory Stick." You have formatted a "Memory Stick" by mistake. Cause • You are inserting it backwards. Solution p Insert it from the right side (page 23). • The write-protect tab on the "Memory Stick" is set to the LOCK position. • The "Memory Stick" is full. • The write-protect tab on the "Memory Stick" is set to the LOCK position. • All the images on the "Memory Stick" are deleted by formatting. p Change the LOCK position (page 100). p Delete unnecessary images (page 39). p Change the LOCK position (page 100). p Set the "Memory Stick" write-protect tab to the LOCK position (page 100). Troubleshooting Others Symptom The camera doesn't work, no operations can be performed. Cause • The battery level is low or zero (The indicator appears.). • The AC power adaptor is not connected securely. • The built-in microcomputer is not working properly. Solution p Charge the battery (page 14). p Connect it securely to the DC IN jack of your camera and to a wall outlet (mains) (page 19). p Disconnect, and then, after one minute, reconnect all power sources. Then turn the power on and check that the camera works properly. 87