Sony HDR-CX330 User Manual - Page 108

Cannot transfer movies to your smartphone.

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Page 108 highlights

If the battery level is low, [Ctrl with Smartphone], [Send to Smartphone], [Send to Computer] or [View on TV] may terminate prematurely. Charge the battery pack before use. Troubleshooting Troubleshooting Wi-Fi Cannot transfer movies to your smartphone. To send a movie to your smartphone, be sure to record it in the MP4 format. Before shooting a movie to be transferred to a smartphone, set [Dual Video REC] to [On]. Troubleshooting Troubleshooting Wi-Fi The shooting screen does not display smoothly. The connection is cut off. Depending on the signal conditions, communication between the smartphone and this product may not work correctly. Reduce the distance between this product and the smartphone. Troubleshooting Troubleshooting Wi-Fi The NFC connection does not work. Change the position of the compatible device to reduce the distance between (N mark) on the smartphone and (N mark) on this product. If this still does not solve the problem, move the smartphone a few millimeters, or move the smartphone away from this product and wait for 10 seconds or more before touching again. This product is in [Airplane Mode]. Set [Airplane Mode] to [Off]. Make sure that the smartphone is ready for communication. Refer to the instruction manual of your smartphone for details. Do not put any metal products other than the smartphone close to (N mark) on this product. Do not touch (N mark) on this product with 2 or more smartphones at the same time. When running another application that uses the NFC function on your smartphone, close the application. Troubleshooting Troubleshooting Editing movies/photos on this product Unable to edit. Unable to edit because of the condition of the image.

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If the battery level is low, [Ctrl with Smartphone], [Send to Smartphone], [Send to
Computer] or [View on TV] may terminate prematurely. Charge the battery pack
before use.
Troubleshooting
Troubleshooting
Wi-Fi
Cannot transfer movies to your smartphone.
To send a movie to your smartphone, be sure to record it in the MP4 format. Before
shooting a movie to be transferred to a smartphone, set [Dual Video REC] to [On].
Troubleshooting
Troubleshooting
Wi-Fi
The shooting screen does not display smoothly. The
connection is cut off.
Depending on the signal conditions, communication between the smartphone and
this product may not work correctly. Reduce the distance between this product and
the smartphone.
Troubleshooting
Troubleshooting
Wi-Fi
The NFC connection does not work.
Change the position of the compatible device to reduce the distance between
(N
mark) on the smartphone and
(N mark) on this product.
If this still does not solve the problem, move the smartphone a few millimeters, or
move the smartphone away from this product and wait for 10 seconds or more before
touching again.
This product is in [Airplane Mode]. Set [Airplane Mode] to [Off].
Make sure that the smartphone is ready for communication. Refer to the instruction
manual of your smartphone for details.
Do not put any metal products other than the smartphone close to
(N mark) on this
product.
Do not touch
(N mark) on this product with 2 or more smartphones at the same
time.
When running another application that uses the NFC function on your smartphone,
close the application.
Troubleshooting
Troubleshooting
Editing movies/photos on this product
Unable to edit.
Unable to edit because of the condition of the image.