Sony ICD-R100PC ICD-PCLink Software Instructions - Page 52

BAdditional Information Troubleshooting When problems occur After trying the following measures, if the problem persists, contact your dealer or a Sony service facility. Also refer to the supplied instruction manual of the IC recorder. Symptom Remedy The ICD-PCLINK software cannot be installed. Messages in the IC recorder cannot be transferred to the computer. Messages in "IC RECORDER" Area, ICS files or WAV files cannot be played back. ICS files cannot be played back. WAV files cannot be played back. Playback sound volume is too low. The Software 'hangs' when the ICD-PCLINK Software starts up. • The memory space on the computer is too small. Allocate a larger memory space. • Check the installation of the software or connection of the cable. • Refer to "Error messages" on page 53. • No sound board is installed (Page 5). • No speaker is built-in or connected to the computer. • Install the ICS Player Software. (See page 48) (When the ICD-PCLINK Software is installed, the ICS Player Software is automatically installed. You can also install the ICS Player Software only. See pages 9 and 10 for details.) • The software that can play back WAV files is not installed. Install a software such as the Microsoft Sound Recorder. (See page 47.) • Turn up the volume on the computer. (Refer to the instruction manual of the computer.) • The volume of WAV files can be changed and saved using the "Increase Volume" feature of the Microsoft Sound Recorder. • There may be 'conflict' between the ICD-PCLINK Software and other driver or application. 52