Sony KDL-60R520A Operating Instructions - Page 74

Condition Explanation/Solution Some digital cable channels are not being displayed • Certain cable companies have limitations on the broadcast of digital cable channels. Check with your cable company for more information. • The digital cable channel may be set to Hidden in the Show/ Hide Channels setting (see page 56). Some photo, music, or video files are not displaying from my USB equipment • The accessible file or folder limit in a directory is 1,000 for USB connected equipment. This limit includes non-supported files or just folders. Files or folders are populated based on their time stamps. Photo, music files or folders exceeding the limit will not be displayed. TV does not output picture and/or sound from the MHL device • Disconnect the MHL cable, then reconnect it, or power the MHL device off then on again and release its lock. Photo images appear small in the screen • Set display size to expanded. • Whether photo images can be displayed in full screen or not depends on the resolution or aspect ratio of the file. Photo images or folders take time to display • Depending on the image dimension, file size, and number of files in a folder, some photo images or folders take time to display. • The first time a camera is connected to the TV via USB cable, it may take up to a couple of minutes for the photos to display. Lost password • Select the Password settings on the Parental Lock settings, then enter the following master password: 4357. This password clears your previous password and allows you to enter a new password (see page 57). How to reset the TV to factory settings • Turn on the TV. While holding down V on the remote control, press 1 on the TV. (The TV will turn itself off, then back on again.) Release V. IMPORTANT: The reset will clear all of your customized settings including the Parental Lock setting. Sometimes video streaming quality is poor when using the wireless LAN • The wireless network connection quality varies depending on the distance or obstacles (e.g. wall) between the TV and the wireless router (access point), environment interference, and quality of the wireless router (access point). Wireless LAN connection fails or radio reception conditions are poor • Check the installation location of the TV and wireless router (access point). Signal condition may be affected for the following reasons. - Other wireless devices, microwaves, fluorescent lights, etc., are placed nearby. - There are floors or walls between the wireless router (access point) and TV. If the problem persists even after checking the above, try making a wired LAN connection. Poor picture on Internet • Quality depends on the original video provided by the video Video content provider and your connection bandwidth. Small picture on Internet • Use the color buttons to zoom in and out. Video 74