Sony KLV-26HG2 Operating Instructions - Page 77

Additional Information Problem Poor picture. Double images or ghosts. Only snow and noise appear on the screen. Dotted lines or stripes. No color. Color is not correct. Dark picture. The picture is too bright. Picture (stripe) noise. No sound./Noisy sound. Good picture, no sound. Audio noise. Cannot operate the menu. Wide Screen Mode changes automatically. Remote control does not operate. Cannot change channels with the remote control. Lost password. Possible remedies • Check antenna/cable connections. • Check the antenna location and direction. • Check if the antenna is broken or bent. • Check if the antenna has reached the end of its serviceable life. (3-5 years in normal use, 1-2 years at the seaside.) • Keep the TV away from noise sources such as cars, motorcycles, or hair-dryers. • Press PICTURE MODE to select the desired Picture Mode (page 25). • Adjust the Picture Mode options in the (Video) menu (page 42). • Press PICTURE MODE to select the desired Picture Mode (page 25). • Make sure that the antenna is connected using the supplied 75-ohm coaxial cable. • Keep the antenna cable away from other connecting cords. • Do not use 300-ohm twin lead cables as interference may occur. • Check the volume control. • Press MUTING or VOL + so that "Muting" disappears from the screen (page 24). • Disconnect your headphones. • Set "Speaker" to "On" in the (Audio) menu (page 15). If it is set to "Off," sound is not output from the TV's speakers regardless of the TV's volume control. • Make sure that the antenna is connected using the supplied 75-ohm coaxial cable. • Keep the antenna cable away from other connecting cords. • Do not use 300-ohm twin lead cables as interference may occur. • Press MTS/SAP to select "Mono" (page 45). • If the option you want to select appears in a pale color, you cannot select it. • The current Wide Screen Mode setting is automatically replaced with the 4:3 Default setting when you change the channel or video input, if "4:3 Default" in the (Screen) menu is set to other than "Off." If you want to lock in the Wide Screen Mode selected with the WIDE MODE button, set "4:3 Default" to "Off" in the (Screen) menu (page 30). • The batteries could be weak. Replace the batteries. • Check the polarity of the batteries. • If the 1/ (Standby/Sleep) indicator on the TV does not light in red, press I (power) on the TV. • Point the remote control at the remote control sensor of the TV. • Install the TV away from fluorescent lights. • Be sure you have not inadvertently switched your TV from channel 3 or 4 setting if you are using another device to change channels. • If you are using another device to control channels, be sure the FUNCTION button for that device has been pressed. For example, if you are using your cable box to control channels, be sure to press SAT/CABLE (page 34). • Select the (Parent) menu on the menu screen, then enter the following master password: 4357. The master password clears your previous password and allows you to enter a new password (page 48). (Continued) 77