Sony KP-51WS510 Operating Instructions - Page 77

Other Information Other Information Problem Possible Remedies Projection TV is fixed to one ❏ Use Auto Program in the Channel menu to add receivable channels that are not channel presently in TV memory (see page 57). ❏ Check your Channel Fix settings (see page 57). Double images or ghosts ❏ Use a highly directional outdoor antenna or a cable (when the problem is caused by reflections from nearby mountains or tall buildings). Cannot operate menu ❏ If the item you want to choose appears in gray, you cannot select it. ❏ Turn the projection TV's power off and on again. Cannot receive any channels when using cable TV ❏ Use Auto Program in the Channel menu to add receivable channels that are not presently in TV memory (see page 57). ❏ Check your cable settings. ❏ Make sure Cable is set to On in the Channel menu (see page 56). Cannot gain enough volume ❏ Increase the volume of the cable box using the cable box's remote control. Then when using a cable box press TV (FUNCTION) and adjust the projection TV's volume. The TV does not display all available cable channels ❏ Make sure Cable is set to On in the Channel menu (see "Cable" on page 56). ❏ Use Auto Program in the Channel menu to add receivable TV channels that are not presently in TV memory (see page 57). Cannot receive channels Unable to select a channel ❏ Use Auto Program in the Channel menu to add receivable TV channels that are not presently in TV memory (see page 57). Lost password ❏ In the password screen (see page 63), enter the following master password: 4357. The master password clears your previous password; it cannot be used to temporarily unblock channels. Cannot change channels with ❏ Be sure you have not inadvertently switched your projection TV from channel 3 or the remote control 4 setting if you are using another device to change channels. ❏ If you are using another device to control channels, be sure the "function" button for that device has been pressed, or the slide switch is set correctly. For example, if you are using your cable to control channels, be sure to press SAT/CABLE. Cannot cycle through the other ❏ Be sure the Video Label feature has not been set to Skip (see page 62). video equipment connected to the projection TV There is a black box on the screen ❏ You have selected a text option in the Setup menu and no text is available. (see page 61 to reset Setup selections) To turn this feature off, select Off in the Caption Vision option. If you were trying to get closed captioning, select CC1 instead of Text 1-4. There is no twin picture or it is ❏ just static ❏ ❏ Be sure your twin picture is set to a video source/channel that has a program airing. You may be tuned to a video input with nothing connected to it. Try cycling through your video inputs using TV/VIDEO. Twin View is not set to receive a signal from the AUX input. If you have connected a VCR, DVD player or satellite receiver to the AUX input on the projection TV, it will not show in the second picture. (Continued) 77