Sony KV-36HS500 Operating Instructions - Page 81

Video, Audio - problems with not turning on

Page 81 highlights

Welcome SETUP SETUP Video Problem No picture (screen not lit), no sound Dark, poor or no picture (screen lit), good sound No color Only snow and noise appear on the screen Dotted lines or stripes Double images or ghosts "Black box" on screen 16:9 Enhanced feature Possible Remedies ❏ If your TV does not turn on, and a red light keeps flashing, your TV may need service. Call your local Sony Service Center. ❏ Make sure the power cord is plugged in. ❏ Press the POWER button on the front of the TV. ❏ Press the TV/VIDEO button to cycle through the connected video sources. ❏ Try another channel; it could be station trouble. ❏ Adjust the Picture option in the Video Menu (see page 62). ❏ Adjust the Brightness option in the Video Menu (see page 62). ❏ Check the antenna/cable connections. ❏ Adjust the Color option in the Video Menu (see page 62). ❏ Check the antenna/cable connections. ❏ Try another channel; it could be station trouble. ❏ Press ANT to change the input mode (see page 40). ❏ Adjust the antenna. ❏ Move the TV away from noise sources such as cars, neon signs, or hair- dryers. ❏ Using a highly directional outdoor antenna or a cable may solve the problem. ❏ You have selected a text option in the Setup Menu and no text is available. (See page 72 to reset Setup selections.) To turn off this feature, set the Caption Vision option to Off. If you were trying to select closed captioning, select CC1 instead of TEXT 1-4. ❏ If the Auto setting does not automatically detect the 16:9 signal from your DVD player, select On to manually turn on the 16:9 Enhanced feature. For details, see page 73. Audio Problem Possible Remedies Good picture, ❏ Press MUTING so that the word Muting disappears from the screen (see page no sound 40). ❏ Make sure the Speaker option is set to On in the Audio Menu (see page 65). Cannot gain enough volume ❏ Increase the volume of the cable box using the cable box's remote control. when using a cable box Then press TV FUNCTION and adjust the TV's volume. Sound seems weak or ❏ The TV's audio might be set to Auto SAP or Mono, when it might be better set insufficient to Stereo. In the Audio Menu (see page 64), set the MTS setting to Stereo. If already set to Stereo, switch to Mono (which may reduce background noise during weak stereo broadcasts). Cannot raise the volume on ❏ If the Speaker option is set to Off and the Audio Out option is set to Fixed (in external audio speakers order to output the sound to your audio system) use your audio receiver to adjust the sound (see page 64). Or, to use the TV remote control, set the Audio Out option to Variable. ❏ To turn on the TV speakers, set the Speaker option to On (see page 64). SETUP SETUP Other Info 80

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80
Other Info
SETUP
Welcome
SETUP
SETUP
SETUP
Video
Audio
Problem
Possible Remedies
No picture
(screen not lit), no sound
If your TV does not turn on, and a red light keeps flashing, your TV may
need service. Call your local Sony Service Center.
Make sure the power cord is plugged in.
Press the
POWER
button on the front of the TV.
Press the
TV/VIDEO
button to cycle through the connected video sources.
Try another channel; it could be station trouble.
Dark, poor or no
picture (screen lit),
good sound
Adjust the
Picture
option in the Video Menu (see page 62).
Adjust the
Brightness
option in the Video Menu (see page 62).
Check the antenna/cable connections.
No color
Adjust the
Color
option in the Video Menu (see page 62).
Only snow and noise
appear on the screen
Check the antenna/cable connections.
Try another channel; it could be station trouble.
Press
ANT
to change the input mode (see page 40).
Dotted lines
or stripes
Adjust the antenna.
Move the TV away from noise sources such as cars, neon signs, or hair-
dryers.
Double images or ghosts
Using a highly directional outdoor antenna or a cable may solve the
problem.
Black box
on screen
You have selected a text option in the Setup Menu and no text is available.
(See page 72 to reset Setup selections.) To turn off this feature, set the
Caption Vision
option to
Off
. If you were trying to select closed captioning,
select
CC1
instead of
TEXT 1-4
.
16:9 Enhanced feature
If the
Auto
setting does not automatically detect the 16:9 signal from your
DVD player, select
On
to manually turn on the 16:9 Enhanced feature. For
details, see page 73.
Problem
Possible Remedies
Good picture,
no sound
Press
MUTING
so that the word
Muting
disappears from the screen (see page
40).
Make sure the
Speaker
option is set to
On
in the Audio Menu (see page 65).
Cannot gain enough volume
when using a cable box
Increase the volume of the cable box using the cable box
s remote control.
Then press
TV FUNCTION
and adjust the TV
s volume.
Sound seems weak or
insufficient
The TV
s audio might be set to
Auto SAP
or
Mono
, when it might be better set
to
Stereo
. In the Audio Menu (see page 64), set the
MTS
setting to
Stereo
. If
already set to
Stereo,
switch to
Mono
(which may reduce background noise
during weak stereo broadcasts).
Cannot raise the volume on
external audio speakers
If the
Speaker
option is set to
Off
and the
Audio Out
option is set to
Fixed
(in
order to output the sound to your audio system) use your audio receiver to
adjust the sound (see page 64). Or, to use the TV remote control, set the
Audio Out
option to
Variable.
To turn on the TV speakers, set the
Speaker
option to
On
(see page 64).