Sony NW-MS7 Operating Instructions - Page 32
Troubleshooting
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Troubleshooting If you experience any of the following difficulties while using Memory Stick Walkman, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. For trouble concerning operations while connecting with your computer, please refer to the supplied software's online help "Troubleshooting" contents, too. To reset the player If Memory Stick Walkman does not operate normally even after checking the troubleshooting guide below, press the RESET button on the rear of Memory Stick Walkman with a thin object and hold it there for more than one second. RESET button What happened ? On playback Symptom There is no sound. The volume does not increase. Sound is distorted. There is no sound from the right channel of the headphones. The same track is repeated while in Shuffle mode. Playback has stopped suddenly. Cannot playback audio data with date limits. The sound is not normal after I reset the player. Cause/Remedy c Adjust the volume. (page 16) c Set the AVLS function to "NORM". (page 20) c Record with a higher bps value. (page 15) c Make sure that the headphones plug is connected securely. c If you stop playback, the player reshuffles the tracks and the track played before stopping may play again as the first selected track. c The battery is exhausted. You need to charge it. (page 10) c Release and reinsert the "Memory Stick" a few times to clean the terminals. c You must set the date in the menu. (page 24) c The date has expired. c The erasure prevention switch is on LOCK. c You must press the RESET button longer. Press the RESET button with a thin object for more than one second. (page 32) On the display window Symptom The backlight is off. The LCD is light/dark. "s" appears instead of the album title. Cause/Remedy c Set the LIGHT setting to OPR (three seconds after each operation) or ON (during operation) in the menu. (page 22) c Set the CONTRAST setting in the menu. (page 22) c Use the OpenMG Jukebox to rename the title with characters which can be displayed on the player. 32