Sony NW-MS7 Operating Instructions - Page 33

On charging Symptom The battery does not last even when recharged. The battery is quickly exhausted. Charging stops just after connecting the supplied AC power adaptor. Cause/Remedy c If you use the player where the temperature is below 0°C (32°F), the battery does not function. c You need to replace the battery. Please contact your nearest Sony dealer. c When you connect the player to your computer, use the supplied AC power adaptor, otherwise the battery is quickly exhausted. (page 13) c The battery is full. (If the charging stops even when the battery is low, this may be due to a problem with the battery life. Please contact your nearest Sony dealer.) On the connection with the computer Symptom Cause/Remedy "PC CONNECT" does not appear in the display window when connecting to the computer with the supplied UCB cable. c Please wait for the authentication of the OpenMG Jukebox (page 37) to be finished. c If another software is active on your computer, wait for a while, then reconnect the USB cable. If the problem persists, disconnect the USB cable, restart your computer, then connect the USB cable to your computer again. c Make sure the USB cable is correctly connected. The player is suddenly c The supplied AC power adaptor was not connected and the disconnected and "PC CONNECT" battery is exhausted. You need to connect the supplied AC disappears from the LCD. power adaptor to the player. The computer does not identify the player when it is connected to the computer. c Make sure the USB cable is correctly connected. (page 13) There are only a few songs I can Check-Out. (The recordable time is short.) c If there is data other than audio files in the "Memory Stick," copy them to your computer to free memory on the "Memory Stick." After connecting to the computer, the drive appears but there is nothing inside. c Make sure the "Memory Stick" is inserted and reconnect the player to your computer. The computer/player do not operate normally when connected. c If you are connecting both devices with a USB hub or a USB extension cable, normal operation is not guaranteed. Please use only the supplied USB cable. "Failed to authenticate the portable player" appears on the display when c You cannot use this player anymore. Please contact your nearest Sony dealer. the player is connected to the computer. Other Symptom Cause/Remedy The buttons do not operate. c Make sure the HOLD switch is OFF. (page 21) c You must recharge the battery. (page 10) There is no beep sound to indicate c Set the BEEP setting to ON in the menu. (page 21) that operation has been accepted. The EJECT lever does not work. c You must release the DC/USB adaptor. (page 10) Cannot connect the DC/USB adaptor. c Make sure the DC/USB adaptor is correctly connected with the SONY logo on the upper side. (page 10) c Remove and reinsert the "Memory Stick." Cannot release the DC/USB adaptor. c Press the Release button gently and then pull the DC/USB adaptor. (page 10) continued 33