Sony PCV-E201 User Guide - Page 65

GettindHelp Sony provides several support options for your Sony computer. When you have questions about your computer and the preinstalled software, check these sources for answers, in the following sequence: 1 VAIO MicroTower Explains how to set up and upgrade your computer. Getting Started 2 VAIO MicroTower User Guide The User Guide is an electronic document that includes the contents of Getting Started. It also includes instructions for using the computer's audio and video applications and the telephone support numbers for your preinstalled software titles. You can access this guide from the Windows Start menu. VAIO MicroTower Reference Manual Provides detailed technical information about the hardware in your VAIO MicroTower. This electronic document is available from Sony's website at http://www. ita.sel.sonycom/support/pc/ 4 -MamiaIs and online Most of the manuals for preinstalled software are help files that may located on your hard disk drive as online help files. accompany your You can access the online help files from the Help preinstalled software menu in the specific application. A printed manual is available for some applications. Knowledge Database Provides instant access to information on commonly encountered problems. Enter a description of your problem and the Knowledge Database searches for the corresponding solutions online. You can access the Sony Knowledge Database at: http://www. ita.sel.sony.com/support/pc/ 6 First Aidn4 '98 This program is preinstalled on your hard disk. It intercepts crashes caused by Windows applications, finds and fixes startup problems for most installed applications, uses a knowledge base to find and fix additional problems, and automatically backs up your computer's critical configuration files. 57