Sony PRS 300SC User's Guide - Page 69

when connected to, your computer via

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Troubleshooting Symptom Cause or corrective action The Reader cannot be recognized. (continued)  Use the supplied USB cable.  There may be a malfunction with the USB port on your computer. Connect the supplied USB cable to another port on the computer.  It may take a while for the software to be recognized by the computer. Wait for a moment.  If none of the above solves the problem, perform "Device Shutdown," press the RESET button of the Reader, turn on the Reader again, and then reconnect the supplied USB cable. (indicating  The Reader is in the shutdown state. connection via USB) Disconnect it from your computer, does not appear turn it on, then reconnect it. when connected to  Battery power has been fully your computer via depleted. Charge the Reader via USB. USB. ( page 11) The charge indicator lights up in red and charging starts. Wait for at least 40 minutes until the Reader turns on automatically and appears on the screen. Continued 69

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Troubleshooting
Symptom
Cause or corrective action
The Reader cannot
be recognized.
(continued)
Use the supplied USB cable.
There may be a malfunction with the
USB port on your computer. Connect
the supplied USB cable to another
port on the computer.
It may take a while for the software to
be recognized by the computer. Wait
for a moment.
If none of the above solves the
problem, perform “Device Shutdown,”
press the RESET button of the
Reader, turn on the Reader again,
and then reconnect the supplied
USB cable.
(indicating
connection via USB)
does not appear
when connected to
your computer via
USB.
The Reader is in the shutdown state.
Disconnect it from your computer,
turn it on, then reconnect it.
Battery power has been fully
depleted. Charge the Reader via
USB. (
page 11
) The charge
indicator lights up in red and
charging starts. Wait for at least 40
minutes until the Reader turns on
automatically and
appears on
the screen.
Continued
69