Sony RM-VLZ620 Operating Instructions - Page 34

Troubleshooting - order

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Page 34 highlights

Troubleshooting If you have problems setting up or using the RM-VLZ620, first check the batteries (page 8), then check the items below. Symptom Remedy You cannot operate the device. You cannot control the volume. The Device Select buttons flash at a constant interval when you press a button. The SET indicator flashes once and turns off during setting. The SET indicator flashes once when you press any button. You cannot operate the device even after setting the manufacturer's code. The signals of the remote control supplied with the device cannot be transmitted to the RM-VLZ620.  Move closer to the device. The maximum operating distance is approximately 11 m (36 ft).  Aim the RM-VLZ620 directly at the device.  Remove any obstacles in the path between the RM-VLZ620 and the device.  Power on the devices first, if necessary.  Make sure you have pressed the correct Device Select button.  Check that the device has infrared remote capability. For example, if your device did not come with a remote control, it probably is not capable of being controlled by the RM-VLZ620.  You have assigned a different device to the Device Select button. Check the device assigned to that button and the manufacturer's code.  Your video devices (e.g., DVD player) may be connected to an audio system. Change the factory preset of the volume control (page 18).  The batteries are weak. Replace them with new ones.  The manufacturer's code cannot be set. Refer to the supplied "Manufacturer's Code List" and set the manufacturer's code again (page 13).  If no operations are performed for 10 seconds while setting, the setting will be canceled, and must be restarted from the beginning.  The Hold function is on. Unlock the Hold function (page 31).  Set the manufacturer's code correctly. If the first code that is listed does not work, set other codes in the order they are listed in the supplied "Manufacturer's Code List."  Some features may not be preset. If some or all of the buttons do not function correctly even after you have set the manufacturer's code, then teach the RM-VLZ620 new functions by using the original remote control supplied with the device (page 20).  The device may be operated with a manufacturer's code that is not listed in the "Manufacturer's Code List." Set a manufacturer's code again with the search function (page 15).  When you teach signals of an interactive signal exchange system remote control unit (supplied with some of Sony's amplifiers) to the RM-VLZ620, the response signal of the main unit may interfere with the learning of the RM-VLZ620. In such a case, move to a place where the signals will not reach the main unit (e.g., another room, etc.). 34

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±²
Troubleshooting
If you have problems setting up or using the RM-VLZ620, first check the
batteries (page 8), then check the items below.
Symptom
Remedy
You cannot operate the
device.
Move closer to the device. The maximum operating distance is
approximately 11 m (36 ft).
Aim the RM-VLZ620 directly at the device.
Remove any obstacles in the path between the RM-VLZ620
and the device.
Power on the devices first, if necessary.
Make sure you have pressed the correct Device Select button.
Check that the device has infrared remote capability. For
example, if your device did not come with a remote control, it
probably is not capable of being controlled by the RM-VLZ620.
You have assigned a different device to the Device Select
button. Check the device assigned to that button and the
manufacturer’s code.
You cannot control the
volume.
Your video devices (e.g., DVD player) may be connected to an
audio system. Change the factory preset of the volume control
(page 18).
The Device Select
buttons flash at a
constant interval when
you press a button.
The batteries are weak.
Replace them with new ones.
The
SET
indicator
flashes once and turns
off during setting.
The manufacturer’s code cannot be set. Refer to the supplied
“Manufacturer’s Code List” and set the manufacturer’s code
again (page 13).
If no operations are performed for 10 seconds while setting, the
setting will be canceled, and must be restarted from the
beginning.
The
SET
indicator
flashes once when you
press any button.
The Hold function is on. Unlock the Hold function (page 31).
You cannot operate the
device even after setting
the manufacturer’s code.
Set the manufacturer’s code correctly. If the first code that is
listed does not work, set other codes in the order they are listed
in the supplied “Manufacturer’s Code List.”
Some features may not be preset.
If some or all of the buttons
do not function correctly even after you have set the
manufacturer’s code, then teach the RM-VLZ620 new
functions by using the original remote control supplied with
the device (page 20).
The device may be operated with a manufacturer’s code that is
not listed in the “Manufacturer’s Code List.” Set a
manufacturer’s code again with the search function (page 15).
The signals of the
remote control supplied
with the device cannot
be transmitted to the
RM-VLZ620.
When you teach signals of an interactive signal exchange
system remote control unit (supplied with some of Sony’s
amplifiers) to the RM-VLZ620, the response signal of the main
unit may interfere with the learning of the RM-VLZ620. In
such a case, move to a place where the signals will not reach the
main unit (e.g., another room, etc.).