Sony RM-VLZ620 Operating Instructions - Page 35

Other Information Symptom Remedy The RM-VLZ620 failed to learn the signals of the remote control supplied with the device. You cannot operate the device even after teaching the RM-VLZ620. After programming the power-on signal of the device, pressing that Device Select button does not function correctly. A consecutive procedure does not work properly.  Avoid learning in places under direct sunlight or strong fluorescent light.  Turn off any nearby infrared devices, such as an air-conditioner or headphones.  Avoid learning near a plasma TV, or turn off the plasma TV while learning.  When teaching the signals, keep the distance between the RMVLZ620 and the other remote control about 3 - 8 cm (1 - 3 in.).  The RM-VLZ620 supports infrared signals only. RF signals or two-way communication signals are not supported.  The batteries are weak. Use new batteries in both remote control units.  Make sure that you teach the RM-VLZ620 the correct signals (page 20).  The volume, cursor, and some other buttons continue to work when pressed down for some seconds. If you teach the signals of such buttons, the RM-VLZ620 may not learn the signals accurately. Teach the signal by holding down the button on the remote control of the other device.  The consecutive procedure has been already programmed on the button. Clear the program (page 30).  There are no available buttons for teaching. Clear the infrequently used learned functions (page 23), and teach the signals again.  You have already set a new function or consecutive procedure on the Device Select button. Clear the learned function or programmed procedure. This function is for Sony devices only.  When you program a consecutive procedure, make sure to follow the correct steps (pages 28).  Change the direction the RM-VLZ620 is aimed. If the problem persists, position the programmed devices closer together.  Remove any obstacles in the path between the RM-VLZ620 and the devices.  Position the devices back to the way they were before you set a consecutive procedure.  Some devices may not always be powered on by a consecutive procedure. This is because the power of the device turns on and off alternately when receiving the power on/off signal. In this case, check the operating device's power on/off status beforehand.  If you change the manufacturer's code or teach a new signal on a button that has been programmed for a consecutive procedure, the new signal will be transmitted when you press the corresponding Device Select button.  Some devices may not respond to the next signal immediately after the power-on signal. In this case, you can insert an interval by the following means. - Change the button order. - Press the same Device Select button again. Each time you press the button, you can insert an interval (page 30).  The button has already learned a function. Clear the learned function (page 23).  Check the status of the device and make sure that you have set the device properly to receive signals. For customers in the U.S.A. Customer Support Information After you have read through this manual, if you still cannot get the RM-VLZ620 to work properly, call the Sony Customer Support Helpline at 1-800-822-2217. 35