Sony STR DH500 Operating Instructions - Page 60

Remote commander The remote does not function. • Point the remote at the remote sensor on the receiver. • Remove any obstacles in the path between the remote and the receiver. • Replace all the batteries in the remote with new ones, if they are weak. • Make sure you select the correct input on the remote. Error messages If there is a malfunction, the display shows a message. You can check the condition of the system by the message. Refer to the following table to solve the problem. If any problem persists, consult your nearest Sony dealer. PROTECT Irregular current is output to the speakers, or the upper panel of the receiver is covered with something. The receiver will automatically turn off after a few seconds. Check the speaker connection and turn on the power again. If you are unable to remedy the problem using the troubleshooting guide Clearing the receiver's memory may remedy the problem (page 23). However, note that all memorized settings will be reset to their factory settings and you will have to readjust all settings on the receiver. If the problem persist Consult your nearest Sony dealer. Note that if service personnel changes some parts during repair, these parts may be retained. Reference sections for clearing the receiver's memory To clear All memorized settings Customized sound fields See page 23 page 44 60US