Sony VGC-JS110J User Guide - Page 117

Printing, What should I do if I cannot print a document?

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n 117 N Troubleshooting Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer for more information. ❑ If your printer is not functioning after your computer resumes from Sleep mode, then restart the computer. ❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may enable printing. Follow these steps: 1 Click Start and Control Panel. 2 Click Printer under Hardware and Sound. 3 Right-click the printer icon and select Properties. 4 Click the Ports tab. 5 Click to cancel the Enable bidirectional support check box. 6 Click OK. This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and remote panel.

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117
n
N
Troubleshooting
Printing
What should I do if I cannot print a document?
❑
Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and your computer.
❑
Make sure your printer is compatible with the Windows operating system installed on your computer.
❑
You may need to install the printer driver software before you use your printer. See the manual that came with your printer
for more information.
❑
If your printer is not functioning after your computer resumes from Sleep mode, then restart the computer.
❑
If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:
1
Click
Start
and
Control Panel
.
2
Click
Printer
under
Hardware
and Sound
.
3
Right-click the printer icon and select
Properties
.
4
Click the
Ports
tab.
5
Click to cancel the
Enable bidirectional support
check box.
6
Click
OK
.
This disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and
remote panel.