Symantec 11105111 User Guide - Page 112
Test Login, Auto Fill, Test Query, Leave the Windows Domain Names box blank.
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112 Setting your antispam policy Configuring the spam quarantine 7 In the Password box, type the password for the account. Logon credentials are required. If you do not want to type a user name and password, you must select Anonymous Bind. 8 Click Test Login to verify that the spam quarantine can authenticate against LDAP using the information that you have supplied. If you receive a status message that indicates that the test login to the LDAP server failed, you should review the information that you have specified and try again. Do not proceed until clicking Test Login yields a success message. 9 Leave the Windows Domain Names box blank. 10 Under LDAP Query, click Auto Fill to fill in the boxes in the LDAP Query section using the information that you have already supplied. 11 Click Test Query to determine if the quarantine can access the required user information using the settings that you have supplied. If the test is unsuccessful, an error message that describes the problem is displayed. 12 If the test query was successful but the response time is slow, or if your site has multiple domains, in the Query start (base DN) box, edit the Base DN entry so that it is more specific, for example, by specifying the CN or OU. For example: CN=users,DC=msalpha,DC=com or OU=marketing,DC=msalpha,DC=com If you have multiple OUs or domains, use an ampersand (&) to separate each entry, for example, DC=msalpha,DC=com&DC=msbeta,DC=com 13 If the test query was unsuccessful, verify the following information: Query filter Ensure that the query filter includes the values from User login name attribute, Primary email attribute, and Email alias attribute as wildcard searches. These values are filled in when you select Auto Fill. The default value for SunONE Directory Server is (&(| (objectClass=inetMailGroup) (objecgtClass=person)) (| (mail=*) (mailalternateaddress=*))) User login name attribute You may need to modify this entry. The default value for SunONE is mail Primary email attribute You may need to modify this entry. The default value for SunONE is mail Email alias attribute You may need to modify this entry. The default value for SunONE is mailAlternateAddress