Symantec 11105111 User Guide - Page 9

Contents

Technical support

Chapter

1

Introducing Symantec Mail Security for SMTP

About Symantec Mail Security for SMTP

........................................................

13

What’s new in Symantec Mail Security for SMTP

..........................................

14

Components of Symantec Mail Security for SMTP

........................................

15

How Symantec Mail Security for SMTP works

...............................................

16

What you can do with Symantec Mail Security for SMTP

............................

18

Filter email messages

..................................................................................

18

Identify spam

................................................................................................

19

Respond to viruses

.......................................................................................

19

Configure relay settings

..............................................................................

21

Notify senders and administrators of policy violations

........................

21

Chapter

2

Installing Symantec Mail Security for SMTP

Before you install

.................................................................................................

23

Installing and configuring the operating system

...................................

24

Upgrading from previous versions

...........................................................

24

Preserving configuration settings from previous versions that use

high ASCII or DBCS directories

.........................................................

25

Configuring DNS

..........................................................................................

25

Preventing conflicts with other SMTP servers

.......................................

26

Preventing conflicts with other software

................................................

27

Preventing conflicts with Symantec Web Security (Solaris only)

........

27

System requirements

..........................................................................................

28

Installing Symantec Mail Security for SMTP

..................................................

29

Verifying and testing DNS settings

..........................................................

30

Running the installation script or setup program

.................................

31

Specifying locations for installation directories

....................................

32

Selecting an HTTP server port

..................................................................

34

Selecting an HTTPS server port

................................................................

35

About the Symantec Plug-in for Outlook

.........................................................

35

Installing the Symantec Spam Folder Agent

...................................................

36

Section	Page
Symantec Mail Security™ for SMTP	1
Technical support	3
Contents	9
1. Introducing Symantec Mail Security for SMTP	13
About Symantec Mail Security for SMTP	13
What’s new in Symantec Mail Security for SMTP	14
Components of Symantec Mail Security for SMTP	15
How Symantec Mail Security for SMTP works	16
What you can do with Symantec Mail Security for SMTP	18
Filter email messages	18
Identify spam	19
Respond to viruses	19
Configure relay settings	21
Notify senders and administrators of policy violations	21
2. Installing Symantec Mail Security for SMTP	23
Before you install	23
Installing and configuring the operating system	24
Upgrading from previous versions	24
Preserving configuration settings from previous versions that use high ASCII or DBCS directories	25
Configuring DNS	25
Preventing conflicts with other SMTP servers	26
Preventing conflicts with other software	27
Preventing conflicts with Symantec Web Security (Solaris only)	27
System requirements	28
Installing Symantec Mail Security for SMTP	29
Verifying and testing DNS settings	30
Running the installation script or setup program	31
Specifying locations for installation directories	32
Selecting an HTTP server port	34
Selecting an HTTPS server port	35
About the Symantec Plug-in for Outlook	35
Installing the Symantec Spam Folder Agent	36
Post-installation tasks	37
Accessing the administrative interface	37
Activating product and content licenses	38
Routing scanned messages for delivery	40
Stopping and restarting Symantec Mail Security for SMTP	41
Uninstalling Symantec Mail Security for SMTP	41
3. Configuring Symantec Mail Security for SMTP	45
Configuring administrator settings	46
Configuring connection and delivery options	49
Configuring SMTP options	49
Configuring delivery options	51
Configuring HTTP connections	52
Configuring HTTPS options	53
Configuring a custom disclaimer	55
Configuring the local time zone	56
Changing the temporary files directory location	56
Processing messages in the hold queue	58
Configuring scan options	60
Configuring routing options	62
Configuring default routing	62
Configuring local routing	64
Configuring alerts	67
Configuring notifications	70
Understanding notifications	70
Understanding notification metatags	71
Configuring notifications	72
Configuring logging options	72
Configuring queue file save and SMTP conversation logging	74
4. Setting your antivirus policy	77
About your antivirus policy	77
Configuring antivirus settings	78
Enabling virus scanning	78
Handling infected files	80
Enabling mass mailer cleanup	81
Forwarding infected files to the Central Quarantine	82
Configuring outbreak alerts	83
Updating virus and spam definitions files	84
Enabling virus definitions updates through Intelligent Updater	86
Setting up your own LiveUpdate server	87
5. Setting your antispam policy	89
About antispam policy	90
Creating a custom whitelist	90
Activating and managing an auto-generated whitelist	92
Blocking by real-time antispam blacklists	94
Blocking by a custom blacklist	96
Identifying spam messages using the heuristic antispam engine	97
Identifying spam using Symantec Premium AntiSpam	99
Configuring Symantec Premium AntiSpam	100
Enabling language identification	104
Configuring the spam quarantine	104
Creating administrator information	106
Configuring alerts	108
Configuring LDAP settings	108
Editing the notification templates	114
Accessing the spam quarantine	119
Blocking by custom spam rules	122
6. Setting your filtering policy	125
About your filtering policy	126
Blocking by content	127
Blocking by message size	127
Blocking by subject line	127
Blocking by file name	128
Blocking by container file limits	132
Blocking if an encrypted container is detected	134
Preventing relaying	135
Configuring external relay restrictions	135
Blocking by characters in email addresses	137
Blocking by custom content rules	137
7. Logging and reporting	141
About the Status page	141
Generating reports	144
Generating summary reports	145
Generating detail reports	148
8. Integrating Symantec Mail Security for SMTP with SESA	155
About SESA	155
Configuring logging to SESA	156
Configuring SESA to recognize Symantec Mail Security for SMTP	157
Installing the local SESA Agent using the SESA Agent Installer	158
Installing the SESA Agent manually by command line	162
Configuring Symantec Mail Security for SMTP to log events to SESA	164
Interpreting Symantec Mail Security for SMTP events in SESA	164
Uninstalling the SESA Integration Package	165
Uninstalling the local SESA Agent	166
Index	167

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