Symantec 11105111 User Guide - Page 25

Preserving configuration settings from previous versions that use high ASCII or DBCS directories

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Installing Symantec Mail Security for SMTP 25 Before you install Preserving configuration settings from previous versions that use high ASCII or DBCS directories Version 4.1 does not support high ASCII or DBCS characters in directory names. If you have used high ASCII or DBCS characters for directories in your previous version of Symantec Mail Security for SMTP, you must back up the configuration file for the previous version and copy the file into version 4.1. To preserve configuration settings from previous versions that use high ASCII or DBCS directories 1 Stop the Symantec Mail Security for SMTP 4.0 service. 2 Back up the queues, logs, and local folders. If these files are not backed up, queued mail and logging information will be deleted, and configuration settings will be lost. 3 Uninstall the previous version. 4 Delete the installation directory that is left behind after the installation. There is usually one directory in Windows. There may be multiple directories in Solaris. 5 Create a directory for the backed-up queues, logs, and local folders where the new version will be installed. For Windows, the default directory is C:\Program Files\Symantec\ SMSSMTP\ For Solaris, the default directory is /var/opt/SMSSMTP/ 6 Copy the backed up queue, log, and local folders into the directory that you created. 7 Install Symantec Mail Security for SMTP 4.1. Be sure to specify during installation the directory that was created for the backed-up folders. Configuring DNS Symantec Mail Security for SMTP works with other SMTP mail servers. By properly configuring your site's domain name system (DNS), messages that are destined for your existing mail server arrive at Symantec Mail Security for SMTP first. After scanning for viruses, Symantec Mail Security for SMTP forwards the message to your SMTP server for delivery. The DNS zone for your site must be configured to support reverse name lookup, which is used to verify the IP address of the host or domain that you are trying to resolve.

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25
Installing Symantec Mail Security for SMTP
Before you install
Preserving configuration settings from previous versions that use
high ASCII or DBCS directories
Version 4.1 does not support high ASCII or DBCS characters in directory names.
If you have used high ASCII or DBCS characters for directories in your previous
version of Symantec Mail Security for SMTP, you must back up the
configuration file for the previous version and copy the file into version 4.1.
To preserve configuration settings from previous versions that use high
ASCII or DBCS directories
1
Stop the Symantec Mail Security for SMTP 4.0 service.
2
Back up the queues, logs, and local folders.
If these files are not backed up, queued mail and logging information will be
deleted, and configuration settings will be lost.
3
Uninstall the previous version.
4
Delete the installation directory that is left behind after the installation.
There is usually one directory in Windows. There may be multiple
directories in Solaris.
5
Create a directory for the backed-up queues, logs, and local folders where
the new version will be installed.
For Windows, the default directory is C:\Program Files\Symantec\
SMSSMTP\
For Solaris, the default directory is /var/opt/SMSSMTP/
6
Copy the backed up queue, log, and local folders into the directory that you
created.
7
Install Symantec Mail Security for SMTP 4.1.
Be sure to specify during installation the directory that was created for the
backed-up folders.
Configuring DNS
Symantec Mail Security for SMTP works with other SMTP mail servers. By
properly configuring your site’s domain name system (DNS), messages that are
destined for your existing mail server arrive at Symantec Mail Security for
SMTP first. After scanning for viruses, Symantec Mail Security for SMTP
forwards the message to your SMTP server for delivery.
The DNS zone for your site must be configured to support reverse name lookup,
which is used to verify the IP address of the host or domain that you are trying
to resolve.