Symantec 20096002 User Guide - Page 34

Symantec 20096002 - Norton Utilities 14.5 Manual

Get Symantec 20096002 - Norton Utilities 14.5 PDF manuals and user guides
UPC - 037648857277
View all Symantec 20096002 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 34 highlights

34 Service and Support Solutions Contact Support Contact Support: In addition to using our Self Help options, you can also contact a support representative by chat, email, or phone. Support offerings may vary based on the language or product. Following is an overview of our support offerings: Chat Chat in real time with a support representative.For more complex technical issues, chat offers the option to allow a support representative to connect remotely to your computer and resolve the problem for you. Chat support is free, with the exception of our Virus and Spyware Solution service. Submit your question on our Web site and receive a response by email. Email support has a slower response time when compared to chat or phone. Email support is free. Speak to a support representative in real time. Web Phone To contact a support representative, please visit the Symantec support Web site at the following URL: www.symantec.com/globalsupport The online support option is displayed first, followed by the contact options where you can select the type of support you prefer.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
In addition to using our Self Help options, you can also
contact a support representative by chat, email, or
phone.
Support offerings may vary based on the language or
product.
Following is an overview of our support offerings:
Contact Support:
Service and Support Solutions
Contact Support
34
Chat
Chat in real time with a support
representative.For more complex technical
issues, chat offers the option to allow a
support representative to connect remotely to
your computer and resolve the problem for
you. Chat support is free, with the exception
of our Virus and Spyware Solution service.
Web
Submit your question on our Web site and
receive a response by email. Email support has
a slower response time when compared to
chat or phone. Email support is free.
Phone
Speak to a support representative
in real time.
To contact a support representative, please visit the Symantec
support Web site at the following URL:
www.symantec.com/globalsupport
The online support option is displayed first, followed by the
contact options where you can select the type of support you
prefer.