Synology DS920 Synology High Availability SHA Troubleshooting Guide for DSM 7. - Page 4

Chapter 1: General Error-handling Procedure 1.3 Statuses in Synology Assistant The following table provides the possible statuses of your NAS shown in Synology Assistant. You can refer to this table when troubleshooting. Status Details Booting The system is booting up. Check progress Your NAS is being installed/configured. Click to check the progress. Checking quota The system is checking the drive quota. This could be a result of improper shutdown. Checking file system ([number] minutes remaining) The system is checking the file system. This process will be completed within the time displayed. This usually occurs when DSM detects file system errors and is prompted to perform a file system check. Configuration error An error occurred during configuration. Double-click on the sever to re-apply the settings. Configuration lost This usually occurs after a Mode 2 Reset, which is done by pressing and holding down the RESET button. You can doubleclick on the server and re-install DSM to get a fresh start without impacting the data in the volume. If you did not press the RESET button, but you still see this message, refer to this article. Connection failed A network configuration error occurred. Double-click on the server or click Setup to configure network settings. Getting connection status The system is checking the connection status. Migratable System configurations on the drives can be migrated to this Synology NAS. This usually means that the DSM version recorded on the NAS's motherboard is newer than the DSM version on the drives. This sometimes occurs after receiving a repaired or replaced device. Double-click on the server to complete the migration process. N/A WOL is set up but the current status is unknown. Not configured The initial DSM configurations (i.e., admin password) after installation are incomplete. Double-click on the server to complete the configurations. 02