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Troubleshooting Chart

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Troubleshooting Chart Oven Problem Possible Causes and Suggested Solutions Oven door is locked and will not open, even after cooling. Turn the oven off at the circuit breaker and wait five minutes. Turn breaker back on. The oven should reset itself and will be operable. Oven is not heating. Check circuit breaker or fuse box to your house. Make sure there is proper electrical power to the oven. Be sure oven temperature has been selected. Operations with steam or descaling do not start or do The water tank is empty or operations are locked due to the not continue. descaling process. Fill the water tank and continue the descaling process. After switching on an operating mode, a message is shown on the display that indicates that the temperature is too high. The appliance has not cooled sufficiently. Allow the appliance to cool and switch the operating mode on again. The appliance prompts you to rinse. The power supply has been disconnected or the appliance has been switched off during the descaling process. Once the appliance is switched on again, rinse it twice. Oven temperature is too hot or too cold. The oven thermostat needs adjustment. See "Oven Temperature Offset" under "Adjust Basic Settings". Oven light is not working properly. Call Customer Service. Oven light does not turn off. Check for obstruction in oven door. Check to see if hinge is bent. Cannot remove lens cover on light. There may be soil build-up around the lens cover. Wipe lens cover area with a clean dry towel prior to attempting to remove the lens cover. Clock and timer are not working properly. Make sure there is electrical power to oven. "E" and a number appears in display and control beeps. This is a fault code. Follow the instructions in the display. If the code remains or there are no instructions in the display, press INFO to display more information (if applicable) and to turn off the beep. If the code is still displayed, write down the fault code number, turn off the oven, and call Service. With a new oven there is a strong odor when oven is This is normal with a new oven and will disappear after a few turned on. uses. Control does not react when a key is touched. Be sure that pad is clean. Touch the center of the touchpad. Use the flat part of your finger. Fan is running during modes that do not use convection. On some models, the convection fan runs while the oven is preheating for the bake mode. This is normal. Warm air or steam escapes from oven vent. It is normal to see or feel steam or warm air escaping from the oven vent. Do not block the vent. Cooling fan runs even when the oven is turned off. This is normal. The cooling fan will continue to run, even after the oven has been turned off, until the oven has cooled sufficiently. Oven door closes faster/slower than normal. The soft-close door hinges contain a damping fluid that is affected by temperature. If the oven is in a cold environment, the door will close slower than it will in a warmer environment. A warmer than normal environment, such as when cooking, may cause the door to close slightly faster. The appliance prompts you to descale without the counter appearing beforehand. The set water hardness range is too low. Check the set water hardness range and adjust if necessary. Carry out descaling. The "Fill water tank" message appears even though the water tank is full. Check that the water tank is fully pushed in to place. The tank could also possibly be damaged from being dropped. Due to impact, components inside the water tank have come loose and the tank is leaking. If the message still appears and neither of these problems are the issue, it may need a new sensor. Call Customer Service. When cooking with steam, a lot of steam is produced. The appliance is being automatically calibrated and is a normal occurance. 38

Section	Page
Table of ContentsUse and care manual	3
Safety DefinitionsSafety Definitions	4
9 WARNING	4
9 CAUTION	4
NOTICE:	4
Note:	4
IMPORTANT SAFETY INSTRUCTIONS	5
READ AND SAVE THESE INSTRUCTIONS	5
WARNING	5
Proper Installation and Maintenance	5
WARNING	5
WARNING	5
Fire Safety	5
WARNING	5
WARNING	5
WARNING	6
TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A GREASE FIRE, OBSERVE THE FOLLOWING:	6
a. SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.	6
b. NEVER PICK UP A FLAMING PAN – You may be burned.	6
c. DO NOT USE WATER, including wet dishcloths or towels – a violent steam explosion will result.	6
d. Use an extinguisher ONLY if:	6
Burn Prevention	6
CAUTION	6
WARNING	6
Scalding hazard	6
WARNING	6
Risk of scalding	6
WARNING	6
Risk of scalding	6
WARNING	6
Risk of burns	6
WARNING	6
Risk of scalding	6
Child Safety	7
WARNING	7
Cleaning Safety	7
WARNING	7
Risk of injury	7
WARNING	7
Risk of electrical shock	7
Cookware Safety	7
WARNING	7
Risk of electric shock	7
State of California Proposition 65 Warning:	7
WARNING	7
Causes of Damage	8
NOTICES	8
Protecting the Environment	8
Saving Energy	8
Accessories	9
9 CAUTION	9
Accessories Included	9
Note:	9
Special Accessories (not included)	9
Getting to Know the Appliance	10
Note:	10
Oven Overview	10
Oven Cavity	10
9 CAUTION	10
9 CAUTION	10
Oven Cavity Features	10
Oven Vent	10
Cooling Fan	10
Convection Fan	10
Oven Light	10
Water Tank	10
Control Panel	11
Operating Controls	11
Rotary Selectors	11
Touch Buttons	11
Full Touch Color Display	11
Basic way of operating the display:	11
In some instances you have further options to navigate through the menu:	11
Heating Modes Menu	12
--------	13
Aluminum Foil	13
9 WARNING	13
Preheating the Oven	13
Preheat Reminders	13
For Best Results	13
Baking Pans and Dishes	14
Condensation	14
Before First Use	14
Before Using the Appliance for the First Time	14
Water Hardness	14
NOTICES	14
Initial Use	14
Setting the time of day	14
1. Touch the bottom line.	14
2. Touch the “Hours” touch field and swipe to the left or right to select the current hour.	14
3. Touch the \	14
4. Touch the 8 symbol to apply the settings.	14
Setting the language	15
1. Touch the bottom line.	15
2. Swipe to the left or right to select the required language.	15
3. Touch the top line.	15
Setting the Clock Display	15
1. Touch \	15
2. Touch the bottom line.	15
3. Swipe to the left or right to select “digital” or “analogue”.	15
4. Touch the top line.	15
Setting the water hardness	15
1. Touch \	15
2. Touch the bottom line.	15
3. Swipe to the left or right to select the appropriate water hardness.	15
4. Touch the top line.	15
Setting up Home Connect	15
1. Touch “Home Connect”.	15
2. Touch “Start assistant”.	15
3. Follow the instructions in the chapter “Home Connect”.~ \	15
Note:	15
Notes	15
Calibrating the Appliance and Cleaning the Oven Cavity	15
Preparing the Appliance for Calibration	15
1. Remove the accessories from the oven cavity.	15
2. Remove any remaining packaging, such as polystyrene pellets, from the oven cavity.	15
3. Before calibrating the appliance, wipe the smooth surfaces in the oven cavity with a soft, wet cloth.	15
Notes	15
NOTICE:	15
1. Fill the water tank.	15
2. The oven will calibrate automatically after running a Steam heating mode at 212° F (100 °C) for 30 minutes. Set the heating mode, temperature and duration for the calibration. After a few seconds the appliance starts operating.	15
3. After calibration, allow the appliance to cool down.	15
4. Dry the oven cavity bottom floor.	15
5. Set Bake to 475° F (245°C).	15
6. Keep the kitchen ventilated while the appliance is heating.	15
7. Stop the appliance operation after the indicated duration. Turn the temperature and the function selector to OFF to switch off the appliance.	15
8. Wait until the oven cavity has cooled down.	15
9. Clean the smooth surfaces with soapy water and a dish cloth.	16
10. Empty the water tank and dry the oven cavity.	16
Note:	16
Cleaning the Accessories	16
Adjust Basic Settings	16
Changing the Settings	16
1. Touch the SETTINGS touch button.	16
2. Swipe to the left or right to select the required setting.	16
3. Touch the bottom line.	16
4. Swipe to the left or right to select the required setting.	16
5. If required touch the 8 symbol to apply the setting.	16
6. Touch the top line.	16
7. Touch the SETTINGS touch button.	16
8. Touch \	16
Available Settings	16
General Operation	17
High Altitude Baking	17
Switching the appliance on and off	17
Notes	17
Timer Options	17
Displaying and hiding timer options	17
Note:	17
Oven Timer	17
1. Set the heating mode with the rotary function selector.	17
2. Touch the TIMERS touch button.	17
3. Touch the “+ Oven Timer” touch field.	17
4. Touch the required field and swipe to the left or right to set the oven timer.	17
5. Touch the 8 symbol.	17
6. Set the temperature with the temperature selector.	17
7. After a few seconds the appliance starts heating and the cook timer begins to count down.	17
Note:	17
Kitchen Timer	18
1. Touch the TIMERS touch button.	18
2. Swipe to the left or right to select the timer value. You can set hours, minutes and seconds.	18
3. Touch the 8 icon.	18
Note:	18
Delayed Operation - \	18
Notes	18
9 CAUTION	18
1. Place the food onto the appropriate accessory in the oven cavity and close the appliance door.	18
2. Set the heating mode with the rotary selector.	18
3. Touch the TIMERS touch button.	18
4. Select Oven Timer and set a cook time. Touch the 8 icon.	18
5. Select TIMERS again and set an End Time. Touch the 8 icon.	18
6. Select the temperature with the rotary selector.	18
Checking, changing or deleting settings	18
1. Touch the TIMERS touch button.	18
2. Touch the required timer option.	18
3. Swipe to the left or right on the touch display to change the settings.	18
Setting a Heating Mode	18
1. Turn the function selector to TRUE CONV to switch on the appliance.	18
2. Turn the temperature selector to the required temperature.	18
3. After a few seconds the appliance starts operating.	18
4. When the appliance has reached the set temperature, “Oven preheated” is displayed and an audible signal sounds. The oven continues cooking with the set temperature.	18
Preheating Bar	19
INFO Touch Button	19
Sounds	19
Changing or Cancelling the Appliance Operation	19
Changing the appliance operation	19
1. To set a different temperature or a different heating mode use the temperature or function selectors.	19
2. To change any other settings, touch the display area for the setting that should be changed.	19
3. Swipe to the left or right to change the setting.	19
4. After a few seconds the oven continues with the changed settings.	19
Note:	19
Cancelling the appliance operation	19
Fast Preheat	19
Notes	19
Activating the \	19
1. Set a heating mode and temperature.	19
2. Touch the FAST PREHEAT touch button to activate the function.	19
3. Once the set temperature has been reached, the \	19
Panel Lock	19
Activating and Deactivating	19
1. Touch and hold the TIMERS touch button for approximately 4 seconds until \	19
2. Touch and hold the TIMERS touch button for approximately 4 seconds until \	19
Auto Convection Conversion	20
To turn on this feature:	20
1. Ensure the oven is turned off.	20
2. Press the SETTINGS touch button.	20
3. Scroll over to Conv. Conversion.	20
4. Touch the bottom of the screen and select ON.	20
5. Touch the top of the screen.	20
6. Press the SETTINGS touch button again to accept.	20
7. Select “Save” to save your settings.	20
Temperature Offset	20
Note:	20
Note:	20
Meat Probe	20
Suitable Heating Modes	20
Notes	20
Inserting the Meat Probe into the Food	20
NOTICE:	20
Setting and Starting Appliance Operation	21
9 WARNING	21
Risk of burns	21
9 WARNING	21
Risk of electric shock	21
Notes	21
1. Insert the meat probe into the socket on the left-hand side of the oven cavity.	21
Note:	21
2. Close the appliance door.	21
NOTICE:	21
3. Set the heating mode.	21
Note:	21
4. Set the oven cavity temperature with the temperature selector.	21
5. Touch the ¥ core temperature on the right in the bottom line.	21
6. Swipe to the left or right to select the required core temperature.	21
Changing or Stopping the Appliance Operation	21
1. Change the oven cavity temperature with the temperature selector.	21
2. Touch the meat probe temperature.	21
3. Swipe to the left or right to change the meat probe temperature.	21
4. Touch the 8 symbol to apply the setting.	21
1. Turn the temperature selector and the function selector to OFF to switch off the appliance.	21
2. Using an oven glove, unplug the meat probe from the socket.	21
Core Temperatures of Different Foods	21
Sabbath Mode	21
Note:	21
Starting	21
1. Turn the function selector to MORE MODES.	21
2. Swipe to the left or right to select \	21
3. Set the temperature with the temperature selector.	21
4. Touch the cooking time + in the bottom line.	21
5. Swipe to the left or the right to select the required duration.	21
6. Touch the 8 symbol to apply the setting.	21
7. Turn the temperature selector knob to desired temperature.	21
8. After a few seconds “Sabbath Mode will start in 5min 00sec” appears on the display. After five minutes the appliance starts the operation.	21
Notes	22
Cancelling the appliance operation	22
Inserting Accessories	22
Note:	22
9 WARNING	22
Risk of Burns	22
9 CAUTION	22
NOTICE:	22
Note:	22
Example in the picture: Universal pan	22
Example in the picture: Rack	22
Stop Function	23
Steam Operation	23
9 WARNING	23
Risk of scalding	23
Noises	23
Steam Cooking	23
Note:	23
Setting	23
1. Refill water tank.	23
Note:	23
2. Turn the function selector to STEAM.	23
3. Turn the temperature selector to the required temperature.	23
4. Touch the timer field +.	24
5. Swipe to the left or the right to select the required duration.	24
Cancelling the appliance operation	24
Steam Assisted Cooking	24
Steam Intensity	24
Suitable Heating Modes	24
Start	24
1. Refill water tank.	24
Note:	24
2. Set the heating mode and temperature.	24
3. Touch the ADD STEAM touch button to switch on steam assistance.	24
4. On the display, swipe to the left or right to select the steam intensity.	24
5. Touch the 8 symbol to apply the setting.	24
6. After a few seconds the appliance starts the operation.	24
Note:	24
Cancelling Steam Addition	24
1. Touch the ADD STEAM touch button to cancel the addition of steam early.	24
2. Touch the steam intensity in the bottom right corner of the display.	24
3. Swipe to the left or right to select \	24
4. Touch the 8 symbol to apply the setting.	24
Note:	24
Cancelling the appliance operation	24
Proof	24
Note:	24
Start	24
1. Refill water tank.	24
Note:	24
2. Turn function selector to “More Modes”.	24
3. Swipe to the left or right to select \	24
4. Set the desired temperature with the temperature selector.	24
5. Touch + in the bottom touch field.	24
6. Swipe to the left or the right to select the required duration.	25
7. Touch the 8 symbol to apply the setting.	25
Cancelling the appliance operation	25
Defrost	25
Note:	25
Start	25
1. Refill water tank.	25
Note:	25
2. Turn function selector to “More Modes”.	25
3. Swipe to the left or right to select \	25
4. Set the desired temperature with the temperature selector.	25
5. Touch + in the bottom touch field.	25
6. Swipe to the left or the right to select the required duration.	25
7. Touch the 8 symbol to apply the setting.	25
Cancelling the appliance operation	25
Reheating	25
Note:	25
Start	25
1. Refill water tank.	25
Note:	25
2. Turn function selector to “More Modes”.	25
3. Swipe to the left or right to select \	25
4. Set the desired temperature with the temperature selector.	25
5. Touch + in the bottom touch field.	25
6. Swipe to the left or the right to select the required duration.	25
7. Touch the 8 symbol to apply the setting.	25
Cancelling the appliance operation	25
Refill Water Tank	25
9 WARNING	25
Risk of injury and fire	25
9 WARNING	25
Risk of Burns	25
NOTICE:	25
Notes	26
1. Open the appliance door.	26
2. Pull out the water tank from the right side of the oven cavity (figure !).	26
3. Fill the water tank with cold water up to the “max.” mark (figure \	26
4. Fully close the tank cover until it locks.	26
5. Insert the filled water tank (figure #).	26
6. Ensure that the water tank has been pushed in all the way. The water tank should be level with the tank cavity (figure $).	26
7. Close the appliance door.	26
After Every Steam Operation	26
9 WARNING	26
Risk of scalding	26
9 WARNING	26
Risk of burns	26
NOTICE:	26
Notes	26
Empty Water Tank	26
NOTICE:	26
1. Open the appliance door.	26
2. Remove the water tank.	26
3. Empty the water tank, clean it with detergent and then rinse it thoroughly with clean water.	26
4. Dry all parts with a soft cloth.	26
5. Rub the seal on the cover until dry.	26
6. Leave to dry with the cover open.	26
7. Close the cover on the water tank and push it down.	26
8. Insert the water tank and close the appliance door.	26
Starting Drying	27
1. Let the appliance cool down.	27
2. Remove the worst of the food remnants from the oven cavity immediately and use a sponge to wipe away moisture from the oven cavity floor.	27
3. Turn the function selector to CLEAN MODES.	27
4. On the touch display, swipe to the left or right to select \	27
5. Touch the bottom touch field.	27
6. Touch the bottom touch field.	27
7. Open the appliance door and leave it open for 1 to 2 minutes so that the moisture in the oven cavity can escape.	27
Drying the Oven Cavity by Hand	27
1. Let the appliance cool down.	27
2. Remove any soil from the oven cavity.	27
3. Dry the oven cavity with a sponge.	27
4. Leave the appliance door open for 1 hour so that the oven cavity dries completely.	27
Steam Programs	27
9 WARNING	27
Risk of scalding	27
Information on the Settings	27
Selecting a Dish	27
Setting a Program	28
1. Turn the function selector to STEAM PROGRAMS.	28
2. Swipe to the left or right to select the required category.	28
3. Swipe to the left or right to select the required steam program.	28
Note:	28
4. Some programs require a weight. Press the weight and scroll to adjust.	28
5. After a few seconds the appliance starts the operation.	28
Note:	28
Continue cooking	28
1. Touch \	28
2. If necessary, adjust the recommended setting or time amount.	28
Cancelling the appliance operation	28
Home Connect	29
Notes	29
Setting Up	29
Connecting Your Oven to Home Connect	29
1. Install the Home Connect app.	29
2. Connect your oven to the Wi-Fi network.	29
3. Connect your oven to the app.	29
1. Install the Home Connect app.	29
2. Connect your oven to the Wi-Fi network.	29
Automatic Registration in the Home Network	29
Notes	29
1. Touch the SETTINGS touch button.	29
2. Swipe to the left or right to select “Home Connect”.	29
3. Touch “Start assistant”.	29
4. Touch “Continue”.	29
5. Within 2 minutes press the WPS button on the router. Wait until “Network connection successful” is shown in the display.	30
6. The appliance is ready to connect to the app.	30
7. Follow the instructions of the app on your mobile device.	30
Manual Registration in the Home Network	30
Note:	30
1. Touch the SETTINGS touch button.	30
2. Swipe to the left or right to select \	30
3. Touch “Start assistant”.	30
4. Touch “Continue”.	30
5. Touch \	30
6. Touch “Continue”.	30
7. Use the “HomeConnect” SSID and the “HomeConnect” key to register the mobile device on the oven network. Follow the instructions in the app.	30
8. Wait until \	30
9. The appliance is ready to connect to the app.	31
10. Follow the instructions of the app on your mobile device.	31
Remote Start	31
Note:	31
1. Turn the function selector to REMOTE START.	31
2. F appears in the display.	31
Home Connect Settings	31
Note:	31
Wi-Fi	31
1. Touch the SETTINGS touch button.	31
2. Swipe to the left or right to select \	31
3. Touch “Open settings”.	31
4. Swipe to the left or right to select \	31
5. Touch the bottom line to select “On” or “Off”.	31
6. Touch the ; field to return to the Home Connect settings menu.	31
Disconnecting from the Network	31
Note:	31
1. Touch the SETTINGS touch button.	31
2. Swipe to the left or right to select \	31
3. Touch “Open settings”.	31
4. Swipe to the left or right to select \	31
5. Touch “Disconnect from network”.	31
6. Confirm by touching “Disconnect”.	31
Note:	31
Connecting to the networkConnecting to the network	31
1. Touch the SETTINGS touch button.	31
2. Swipe to the left or right to select \	31
3. Touch “Open settings”.	31
4. Swipe to the left or right to select \	31
5. Touch “Start assistant”.	31
6. Follow the instructions in the section entitled “Manual registration in the home network” or “Automatic registration in the home network”.	31
Connect to App	31
Note:	31
1. Touch the SETTINGS touch button.	31
2. Swipe to the left or right to select \	31
3. Touch “Open settings”.	31
4. Swipe to the left or right to select \	31
5. Touch the bottom line to select “Start”.	31
Remote control	32
Notes	32
1. Touch the SETTINGS touch button.	32
2. Swipe to the left or right to select \	32
3. Touch “Open settings”.	32
4. Swipe to the left or right to select \	32
5. Touch the bottom line to select “On” or “Off”.	32
6. Touch the ; field to return to the Home Connect settings menu.	32
Software Update	32
Notes	32
Information on Data Protection	32
Note:	32
Wi-Fi® Module	32
FCC COMPLIANCE STATEMENT	33
9 CAUTION	33
1. This device may not cause harmful interference, and	33
2. This device must accept any interference received, including interference that may cause undesired operation.	33
INDUSTRY CANADA STATEMENT	33
1. This device may not cause interference, and	33
2. This device must accept any interference, including interference that may cause undesired operation of the device.	33
Cleaning Your Oven	33
Suitable Cleaning Agents	33
NOTICE:	33
Tip:	33
9 WARNING	33
Risk of burns	33
Notes	33
Cleaning Guide	34
Notes	34
Surfaces in the Oven Cavity	35
Cleaning Enamel Surfaces	35
Note:	35
Keeping the Appliance Clean	35
Cleaning Functions	35
NOTICE:	35
Ecolytic Clean	35
Note:	35
Before Running the Ecolytic Clean Function	35
Cleaning the Oven Bottom and the Inside of the Appliance Door	35

Match case Limit results 1 per page

Troubleshooting Chart

Oven Problem

Possible Causes and Suggested Solutions

Oven door is locked and will not open, even after

cooling.

Turn the oven off at the circuit breaker and wait five minutes.

Turn breaker back on. The oven should reset itself and will be

operable.

Oven is not heating.

Check circuit breaker or fuse box to your house. Make sure

there is proper electrical power to the oven. Be sure oven

temperature has been selected.

Operations with steam or descaling do not start or do

not continue.

The water tank is empty or operations are locked due to the

descaling process. Fill the water tank and continue the

descaling process.

After switching on an operating mode, a message is

shown on the display that indicates that the

temperature is too high.

The appliance has not cooled sufficiently. Allow the appliance

to cool and switch the operating mode on again.

The appliance prompts you to rinse.

The power supply has been disconnected or the appliance

has been switched off during the descaling process. Once

the appliance is switched on again, rinse it twice.

Oven temperature is too hot or too cold.

The oven thermostat needs adjustment. See “

Oven

Temperature Offset

“ under “

Adjust Basic Settings

“.

Oven light is not working properly.

Call Customer Service.

Oven light does not turn off.

Check for obstruction in oven door. Check to see if hinge is

bent.

Cannot remove lens cover on light.

There may be soil build-up around the lens cover. Wipe lens

cover area with a clean dry towel prior to attempting to

remove the lens cover.

Clock and timer are not working properly.

Make sure there is electrical power to oven.

“E“ and a number appears in display and control

beeps.

This is a fault code. Follow the instructions in the display. If

the code remains or there are no instructions in the display,

press INFO to display more information (if applicable) and to

turn off the beep. If the code is still displayed, write down the

fault code number, turn off the oven, and call Service.

With a new oven there is a strong odor when oven is

turned on.

This is normal with a new oven and will disappear after a few

uses.

Control does not react when a key is touched.

Be sure that pad is clean. Touch the center of the touchpad.

Use the flat part of your finger.

Fan is running during modes that do not use

convection.

On some models, the convection fan runs while the oven is

preheating for the bake mode. This is normal.

Warm air or steam escapes from oven vent.

It is normal to see or feel steam or warm air escaping from

the oven vent. Do not block the vent.

Cooling fan runs even when the oven is turned off.

This is normal. The cooling fan will continue to run, even after

the oven has been turned off, until the oven has cooled

sufficiently.

Oven door closes faster/slower than normal.

The soft-close door hinges contain a damping fluid that is

affected by temperature. If the oven is in a cold environment,

the door will close slower than it will in a warmer environment.

A warmer than normal environment, such as when cooking,

may cause the door to close slightly faster.

The appliance prompts you to descale without the

counter appearing beforehand.

The set water hardness range is too low. Check the set water

hardness range and adjust if necessary. Carry out descaling.

The “Fill water tank” message appears even though

the water tank is full.

Check that the water tank is fully pushed in to place. The tank

could also possibly be damaged from being dropped. Due to

impact, components inside the water tank have come loose

and the tank is leaking. If the message still appears and

neither of these problems are the issue, it may need a new

sensor. Call Customer Service.

When cooking with steam, a lot of steam is produced.

The appliance is being automatically calibrated and is a

normal occurance.