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Toshiba 3490CT Toshiba Online User's Guide for Portege 3490CT (10620) - Page 203

Windows98 Second Edition can help you, Resolving a hardware conflict, Working with troubleshooters

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203 If Something Goes Wrong Resolving a hardware conflict Windows 98 Second Edition can help you If Windows 98 Second Edition has started properly, but you still have a problem using your computer, the online Help can assist you in troubleshooting the problem. To access Windows 98 Second Edition Help: 1 Click the Start button and click Help. 2 Click the Contents tab, then double-click Troubleshooting. 3 Double-click a problem you would like help with, and follow the steps on the screen. Working with troubleshooters Windows 98 Second Edition includes a wide range of helpful troubleshooters that can assist you with many common computer problems. For instance, if you are having difficulty setting up a new printer, the Print troubleshooter can walk you through the setup process step by step. Troubleshooters are available through Windows Help, and they are constantly updated and supplemented on the Microsoft Support Online Web site. You can connect to Support Online by clicking the Web Help button in Windows Help or by connecting to: www.support.microsoft.com/support/ Resolving a hardware conflict If you receive an error message telling you there is a device driver conflict or a general hardware problem, try using Windows 98 Second Edition Help to troubleshoot the problem first. For help on hardware conflicts: 1 From the Windows Help menu, click the Contents tab, then double-click Troubleshooting. 2 Click hardware conflict and follow the steps.

Section	Page
Portégé® 3490CT User’s Guide	1
Compact Disk-ReWritable	2
Protection of Stored Data	2
Critical Applications	3
Model: Portégé 3490CT	3
FCC Notice “Declaration of Conformity Information”	3
Industry Canada Requirement	4
FCC Class A Notice	5
FCC Requirements	5
Installation	5
Type of Service	6
Telephone Company Procedures	6
If Problems Arise	6
Disconnection	6
Fax Branding	7
Instructions for IC CS-03 certified equipment	7
CD-ROM / DVD-ROM safety instruction	8
Location of the required label	8
Copyright	9
Export Administration Regulation	9
Notice	10
Trademarks	10
Energy Star Compliance	11
Contents	13
Introduction	21
This guide	21
Safety icons	22
Other icons used	23
Other documentation and software	23
Operating system notes	24
Service options	24
Chapter 1 - Finding Your Way Around	25
Making sure you have everything	25
Front with the display panel closed	26
Left side	26
Back	27
Right side	28
Underside	29
Front with the display panel open	30
Keyboard indicator panel	31
System indicator panel	32
AC adapter	33
LAN Port Replicator ports	34
External USB diskette drive	35
PC Card spacekeepers	36
Chapter 2 - Getting Started	37
Selecting a place to work	37
Creating a computer-friendly environment	37
Keeping yourself comfortable	38
Precautions	41
Setting up your computer	42
Installing additional memory (optional)	43
Connecting the modem	47
Connecting to a power source	48
Using the computer for the first time	50
Opening the display panel	50
Turning on the power	50
Using the AccuPoint II pointing device	52
Setting up your software	53
Registering your computer online	56
Customizing your computer’s settings	57
Turning off the computer	57
Closing the display	58
Different ways to turn the computer on and off	58
Caring for your computer	59
Cleaning the computer	59
Moving the computer	59
Using a computer lock	60
Chapter 3 - Learning the Basics	61
Computing tips	61
Using the keyboard	62
Ctrl, Fn and Alt keys	63
Character keys	63
Function keys F1-F12	63
Windows special keys	64
Overlay keys	64
Starting a program	66
Starting a program from the Start/Programs menu	67
Starting a program from Windows Explorer	67
Starting a program from the Run dialog box	68
Saving your work	69
Printing your work	71
Using diskettes	72
Inserting and removing diskettes	72
Copying documents to a diskette	72
Taking care of diskettes	73
Backing up your work	74
Restoring your work	74
Setting up for communications	75
Connecting your computer to a network	75
An overview of using the Internet	77
The Internet	77
The World Wide Web	77
Internet Service Providers	78
Connecting to the Internet	78
Surfing the Internet	79
Internet features	79
Uploading and downloading files from the Internet	80
Toshiba’s online resources	80
Chapter 4 - Mobile Computing	81
Toshiba’s energy-saver design	81
Running the computer on battery power	82
Maximizing battery life	82
Using additional battery packs	83
Battery safety precautions	83
Charging batteries	83
Charging the main battery	84
Charging the RTC battery	84
Using a battery charger	85
Monitoring main battery power	86
Determining remaining main battery power	86
What to do when the main battery runs low	87
Conserving battery power	88
Setting a power usage mode	88
Using battery alarms	89
Turning off the display automatically	90
Enabling the screen saver	90
Changing the main battery	91
Using the optional high-capacity battery	93
Installing the optional high-capacity battery in the base	94
Removing the optional high-capacity battery from the base	95
Connecting the computer to the optional high-capacity battery base	95
Disconnecting the computer from the optional high-capacity battery base	98
Disposing of used batteries safely	99
Traveling tips	100
Chapter 5 - Expansion Options	101
Using your computer at the office	101
Using the LAN Port Replicator	102
Attaching the LAN Port Replicator	103
Using the optional Multimedia Port Replicator	104
Multimedia Port Replicator ports	104
Connecting the Multimedia Port Replicator to the computer	105
Using the optional I/O Adapter	105
I/O Adapter ports	106
Connecting the I/O Adapter to the computer	106
Using the external USB diskette drive	106
Detaching the external USB diskette drive	109
Using an external keyboard	109
Connecting a PS/2 keyboard	110
Connecting a USB keyboard	110
Making your external keyboard emulate the Fn key	111
Using a mouse	111
Connecting a serial mouse	111
Connecting a USB mouse (Windows 98 Second Edition)	112
Connecting a PS/2 mouse	113
Using a PS/2 mouse and the Accupoint II simultaneously	113
Using a printer	114
Connecting a parallel printer	115
Setting up your printer to work with Windows 98 Second Edition	115
Setting up your printer to work with Windows NT	118
Using an external monitor	120
Connecting the monitor	120
Using PC Cards	122
Inserting a PC Card	123
Removing a PC Card	124
Hot swapping PC Cards	125
Playing a CD or DVD using Windows 98 Second Edition	126
Drive components	127
Inserting a disc	128
Playing an audio CD (Windows 98 Second Edition)	129
Viewing the contents of a data CD or DVD	130
Removing a disc	131
Caring for CDs and DVDs	132
Chapter 6 - Enhancing Productivity	133
Personalizing your desktop	133
Customizing the taskbar	134
Bringing the world to your desktop (Windows 98 Second Edition)	134
Changing desktop and browsing style (Windows 98 Second Edition)	135
Personalizing individual windows	139
Adding a background to a window (Windows 98 Second Edition)	139
Customizing window toolbars (Windows 98 Second Edition)	140
Displaying information about each folder (Windows 98 Second Edition)	142
Staying up-to-date with your favorite Web sites	143
Emulating a full-size keyboard	145
Setting up for communications	145
Determining the COM Port	145
Transferring files to another computer	147
Getting help transferring files	147
Transferring application files	148
Using audio features	150
Using external speakers or headphones	150
Recording sounds	151
Powering down the computer	153
Shut down command	153
Hibernation mode (Windows 98 Second Edition)	153
Standby command (Windows 98 Second Edition)	154
Using Suspend/Resume (memory) mode (Windows NT)	155
Using Shut down	157
Using Hibernation (Windows 98 Second Edition)	160
Using Standby (Windows 98 Second Edition)	162
Chapter 7 - Toshiba Utilities	165
Fnesse	166
Starting Fnesse	166
Assigning a key to a program or document	167
Viewing existing key assignments	169
Changing or removing existing key assignments	169
Toshiba Services	170
Hardware Setup	171
Hardware Setup in Windows	171
TSETUP	173
Using Power Management	174
Power Saver in Windows 98 Second Edition	175
Power Saver in Windows NT	176
Power Save Modes tab (Windows NT)	177
Changing power settings	177
Setting user passwords	178
Using an instant password	179
Registering a user password	179
Deleting a user password	180
Using a hard disk drive password	181
Setting a hard disk drive password	181
Creating a password backup diskette	184
Deleting a hard disk drive password	184
Using a supervisor password	186
Setting a supervisor password in Windows 98 Second Edition	186
Setting a supervisor password in Windows NT	187
Deleting a supervisor password	189
Chapter 8 - If Something Goes Wrong	193
Problems that are easy to fix	194
Problems when you turn on the computer	196
Windows98 Second Edition is not working	198
Using Startup options to fix problems	198
Internet problems	202
Windows98 Second Edition can help you	203
Resolving a hardware conflict	203
A plan of action	204
Resolving hardware conflicts on your own	204
Fixing a problem with Device Manager	206
Memory card problems	207
Power and the batteries	208
Keyboard problems	210
AccuPoint II problems	211
Display problems	212
Disk drive problems	213
Sound system problems	218
PC Card problems	218
Printer problems	221
Modem problems	222
Develop good computing habits	223
Using VirtualTech	224
If you need further assistance	226
Before you call	226
Contacting Toshiba	226
Other Toshiba Internet Web sites	227
Toshiba’s worldwide offices	228
Appendix A - Hot Keys	233
Instant Password Security	233
Power	233
Shutdown mode	234
Sound	234
Display options	235
Keyboard	235
Appendix B - Features and Specifications	237
Features	237
Technology and processor	237
Main memory	238
Storage capacity	238
Standard hardware	238
Ports	239
External power and the batteries	240
LAN Port Replicator	241
Specifications	242
Physical dimensions	242
Environmental conditions	242
Optional accessories and devices	242
Memory modules	243
Power devices	243
Security	243
Other devices and accessories	243
Appendix C - Video Modes	245
Appendix D - Power Cable Connectors	251
USA and Canada	251
United Kingdom	251
Australia	251
Europe	251
Glossary	253
Acronyms	253
Terms	255