Toshiba PA3769A-1LCH LCD Monitor 23.6 inch HD LCD Monitor User Manual - Page 36

Problem, Solutions

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36 Problem Solution(s) The monitor will not turn on (The Power light on the front of the monitor does not turn on) Check the connections. Make sure the power cord/cable is firmly connected to the monitor and to a live electrical outlet. If you are using a power strip or surge protector with its own power switch, make sure the switch is in the on position. Disconnect and reconnect the power cord/cable, and then press the Power button again. Check the condition of the power cord/cable and plug prongs. If the cord is frayed or damaged or the plug prongs are bent, replace the cord. If the plug prongs are soiled, wipe them with a clean cloth. The screen is blank, although the Power light is on Make sure the video cable is properly connected to the computer and none of the pins are bent. Make sure the computer is on and working. The computer may be in sleep or power-saving mode, or displaying a blank screen saver. Move the mouse to "wake up" the computer. The picture is fuzzy Adjust the Focus setting on the Image Setup menu. Choose a video mode with a higher refresh rate. The picture has color defects Adjust RGB color or select color temperature. The picture on the screen is Adjust the horizontal and/or vertical position settings in the not centered on the display Image Setup menu, or press the AUTO button on the front or is not the proper size panel to have the monitor automatically re-size the image. The picture "bounces" or Move electrical devices that may cause electrical interference moves in a wave-like pattern away from the monitor. Horizontal or vertical disturbances appear on the screen Shut down Windows® and then adjust the Clock and Focus settings on the monitor's Image Setup menu, or press the AUTO button to have the monitor automatically configure itself. The image is missing one of the Check the video cable and make sure none of the pins are bent. primary colors (Red, Green, or If one or more of the pins are bent, replace the video cable. Blue) Plug-and-play does not work Check if the computer system is plug-and-play compatible. Check if the video card is plug-and-play compatible. Check the video cable and make sure none of the pins are bent. If one or more of the pins are bent, replace the video cable.

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36
Problem
Solution(s)
The monitor will not turn on
(The Power light on the front
of the monitor does not turn
on)
Check the connections. Make sure the power cord/cable is
firmly connected to the monitor and to a live electrical outlet.
If you are using a power strip or surge protector with its own
power switch, make sure the switch is in the on position.
Disconnect and reconnect the power cord/cable, and then press
the Power button again.
Check the condition of the power cord/cable and plug prongs. If
the cord is frayed or damaged or the plug prongs are bent,
replace the cord. If the plug prongs are soiled, wipe them with a
clean cloth.
The screen is blank,
although the Power light is
on
Make sure the video cable is properly connected to the
computer and none of the pins are bent.
Make sure the computer is on and working. The computer may
be in sleep or power-saving mode, or displaying a blank screen
saver. Move the mouse to "wake up" the computer.
The picture is fuzzy
Adjust the Focus setting on the Image Setup menu.
Choose a video mode with a higher refresh rate.
The picture has color defects
Adjust RGB color or select color temperature.
The picture on the screen is
not centered on the display
or is not the proper size
Adjust the horizontal and/or vertical position settings in the
Image Setup menu, or press the
AUTO
button on the front
panel to have the monitor automatically re-size the image.
The picture "bounces" or
moves in a wave-like pattern
Move electrical devices that may cause electrical interference
away from the monitor.
Horizontal or vertical
disturbances appear on the
screen
Shut down Windows
®
and then adjust the Clock and Focus
settings on the monitor's Image Setup menu, or press the
AUTO
button to have the monitor automatically configure itself.
The image is missing one of the
primary colors (Red, Green, or
Blue)
Check the video cable and make sure none of the pins are bent.
If one or more of the pins are bent, replace the video cable.
Plug-and-play does not
work
Check if the computer system is plug-and-play compatible.
Check if the video card is plug-and-play compatible.
Check the video cable and make sure none of the pins are bent.
If one or more of the pins are bent, replace the video cable.