Toshiba PSLD8U-01601E User Manual - Page 128

Diskette drive, Pointing device, Touchpad

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Troubleshooting Problem Procedure Cannot write correctly If you have trouble writing, make sure you are observing the following precautions: ■ Use only media recommended by TOSHIBA ■ Do not use the mouse or keyboard during writing. ■ Use only the software supplied with the computer for recording. ■ Do not run or start other software during writing. ■ Do not jar the computer during writing. ■ Do not connect/disconnect external devices or install/remove internal cards during writing. If problems persist, contact your dealer. Diskette drive Problem Drive does not operate Some programs run correctly but others do not You cannot access the external 3 1/2" diskette drive Procedure There may be a faulty cable connection. Check the connection to the computer and to the drive. The software or hardware configuration may be causing a problem. Make sure the hardware configuration matches your software needs. Try another diskette. If you can access the diskette, the original diskette (not the drive) is probably causing the problem. If problems persist, contact your dealer. Pointing device If you are using a USB mouse, also refer to the USB section in this chapter and to your mouse documentation. Touchpad Problem On-screen pointer does not respond to Pad operation Double-tapping does not work Procedure The system might be busy. If the pointer is shaped as an hourglass, wait for it to resume its normal shape and try again to move it. Try changing the double-click speed setting in the mouse control utility. Click Start ÷ Control Panel ÷ Hardware and Sound ÷ Devices and Printers ÷ Mouse to access it. User's Manual 9-8

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User’s Manual
9-8
Troubleshooting
Diskette drive
Pointing device
If you are using a USB mouse, also refer to the
USB
section in this chapter
and to your mouse documentation.
Touchpad
Cannot write correctly
If you have trouble writing, make sure you are
observing the following precautions:
■
Use only media recommended by TOSHIBA
■
Do not use the mouse or keyboard during
writing.
■
Use only the software supplied with the
computer for recording.
■
Do not run or start other software during
writing.
■
Do not jar the computer during writing.
■
Do not connect/disconnect external devices
or install/remove internal cards during writing.
If problems persist, contact your dealer.
Problem
Procedure
Problem
Procedure
Drive does not
operate
There may be a faulty cable connection. Check
the connection to the computer and to the drive.
Some programs run
correctly but others
do not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software needs.
You cannot access
the external 3 1/2"
diskette drive
Try another diskette. If you can access the
diskette, the original diskette (not the drive) is
probably causing the problem.
If problems persist, contact your dealer.
Problem
Procedure
On-screen pointer
does not respond to
Pad operation
The system might be busy. If the pointer is
shaped as an hourglass, wait for it to resume its
normal shape and try again to move it.
Double-tapping does
not work
Try changing the double-click speed setting in
the mouse control utility. Click
Start
→
Control
Panel
→
Hardware and Sound
→
Devices and
Printers
→
Mouse
to access it.