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46 Getting Started Recovering the Internal Storage Drive NOTE When you restore your system, only the operating system files and drivers originally shipped with the device are restored. Any files that you created are not restored during this process. Be sure to separately save the files you have created to external media using Windows or another backup program. For more information, see "Backing up your work" on page 61. To recover your internal storage drive from recovery media: 1 Make sure your device is turned off. 2 Do one of the following: ❖ If your recovery files are on DVDs, insert the first recovery DVD into your optional external writable optical disc drive. ❖ If your recovery files are on a USB flash drive, connect the USB flash drive to your device. 3 Turn on your device while pressing the Volume Up button on the side of your device. The Boot menu displays. 4 Select the DVD option or the USB Flash option, depending on which type of media you are using, and then press the ENTER key. 5 A warning screen appears, stating that when the recovery is executed all data on your internal storage drive will be deleted and rewritten. Tap/touch Yes to continue. 6 Follow the on-screen instructions to complete the recovery process. When the process is complete, a message displays indicating that the drive has been recovered. 7 Tap/touch Finish to restart the device.

Section	Page
Portégé® WT20-B Series User’s Guide	1
Contents	19
Introduction	24
This guide	26
Safety icons	27
Other icons used	27
Your device’s features and specifications	28
Documentation	28
Service options	28
Precautions	29
File management tips	30
Chapter 1: Getting Started	31
Selecting a place to work	31
Features and components	32
Front	32
Back	33
Left side	33
Right side	34
Bottom	35
Pen	35
Setting up your device	35
Connecting to a power source	36
Charging the main battery	38
Using the device for the first time	38
Initial setup	38
Setting up your software	39
Registering your device with Toshiba	39
To Shut down your device	40
To Restart your device	40
To place your device in Sleep mode	41
Adding optional external devices	41
Adding memory	42
Recovering the Internal Storage Drive	42
Creating recovery media	43
Restoring from recovery media	45
Refresh your PC (with user’s data)	47
Reset your PC	49
Installing drivers and applications	52
Connecting an external device	53
Using external display devices	53
Selecting video cables	54
Connecting an HDMI-compatible television or display device	54
Directing the display output	54
Adjusting the quality of the external display	55
Customizing your device’s settings	55
Caring for your device	55
Cleaning the device	55
Moving the device	56
Chapter 2: Learning the Basics	57
Computing tips	57
Touch screen	58
Touch screen navigation	59
Mouse properties	60
Starting an app	60
Starting an app from the Start screen	60
Saving your work	61
Backing up your work	61
Toshiba’s online resources	62
Chapter 3: Mobile Computing	63
Toshiba’s energy-saver design	63
Running the device on battery power	63
Battery Notice	64
Power management	65
Charging the main battery	65
Monitoring battery power	67
Determining remaining battery power	68
What to do when the main battery runs low	68
Setting battery notifications	69
Conserving battery power	70
Power Plans	70
Using the eco power plan	72
Changing the device battery	72
Taking care of your battery	72
Safety precautions	73
Maintaining your battery	73
Disposing of your device	73
Traveling tips	74
Chapter 4: Exploring Your Device’s Features	75
Exploring the Start screen	75
Charms	76
Tiles	77
Exploring the desktop	77
Finding your way around the desktop	77
Windows Store	79
Setting up for communications	80
Connecting your device to a network	81
Exploring audio features	81
Recording sounds	81
Using external speakers or headphones	82
Using the Web Camera	83
Using a microSD Card slot	83
Inserting memory media	83
Removing memory media	84
Chapter 5: Utilities and Applications	86
eco Utility	87
Password Utility	88
Using a supervisor password	88
Using a user password	90
Deleting a user password	92
TOSHIBA Face Recognition Utility	93
System Settings	94
Function Key	96
Recovery Media Creator	97
Service Station	97
TOSHIBA Application Installer	98
PC Health Monitor	99
Display Utility	100
TruCapture	101
To crop a photo	103
To convert text in an image to editable text	103
Chapter 6: If Something Goes Wrong	105
Problems that are easy to fix	105
Problems when you turn on the device	106
The Windows operating system is not working	108
Using Startup options to fix problems	108
Internet problems	111
The Windows operating system can help you	111
Fixing a problem with Device Manager	112
Checking device properties	112
Power and the battery	113
Keyboard problems	114
Display problems	114
Disk or storage drive problems	116
Error-checking	116
Sound system problems	117
Printer problems	118
Wireless networking problems	119
Develop good computing habits	120
Data and system configuration backup in the Windows operating system	121
If you need further assistance	125
Contacting Toshiba	126
Other Toshiba Internet Web sites	126
Toshiba’s worldwide offices	126
Appendix A: Power Cord/Cable Connectors	128
Glossary	129
A	131
B	132
C	133
D	134
E	135
F	136
G	137
H	137
I	138
K	138
L	138
M	139
N	139
O	140
P	140
R	141
S	142
T	143
U	143
W	143