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22 Contents Service Station 111 Trusted Platform Module (TPM 112 TOSHIBA Application Installer 113 Fingerprint Utility 114 Fingerprint utility limitations 114 Using the Fingerprint Utility 114 Fingerprint Logon 115 Care and maintenance of your fingerprint reader 115 Fingerprint reader limitations 117 Chapter 6: If Something Goes Wrong 118 Problems that are easy to fix 118 Problems when you turn on the computer............119 The Windows® operating system is not working 121 Using Startup options to fix problems 121 Internet problems 123 The Windows® operating system can help you 124 Fixing a problem with Device Manager 124 Checking device properties 125 Memory problems 125 Power and the batteries 126 Keyboard problems 127 Display problems 127 Disk or storage drive problems 129 Error-checking 129 Sound system problems 131 Printer problems 131 Wireless networking problems 132 Develop good computing habits 134 Data and system configuration backup in the Windows® operating system 135 If you need further assistance 140 Contacting Toshiba 141 Other Toshiba Internet Web sites 141

Section	Page
Portégé® Z930 Series User’s Guide	1
Contents	18
Introduction	24
This guide	26
Safety icons	27
Other icons used	27
Your computer’s features and specifications	28
Other documentation	28
Service options	28
Chapter 1: Getting Started	29
Selecting a place to work	29
Setting up a work environment	29
Keeping yourself comfortable	30
Computer user comfort recommendations	30
Good Working Posture	30
Using the notebook with an external keyboard, mouse or monitor	31
Typing style	32
Taking breaks and varying tasks	32
Mobile computing tips	33
Transporting the notebook	33
Seeking additional help	33
Check list	34
Precautions	34
Important information on your computer’s cooling fan	36
Setting up your computer	37
Connecting to a power source	37
Charging the main battery	40
Using the computer for the first time	40
Initial setup	41
Setting up your software	41
Registering your computer with Toshiba	41
To Shut down your computer	42
To Restart your computer	42
To place your computer in Sleep mode	43
Adding optional external devices	44
Adding memory (optional)	44
Recovering the Internal Storage Drive	44
Creating recovery media	46
Restoring from recovery media	48
Refresh your PC (with user’s data)	49
Reset your PC	52
Installing drivers and applications	54
Using the touch pad	55
Adjusting touch pad settings	58
Disabling or enabling the touch pad	59
Scrolling with the touch pad	59
Control buttons	59
Connecting an external device	59
Using external display devices	60
Selecting video cables	60
Connecting an HDMI™-compatible television or display device	60
Connecting an external monitor or projector	60
Directing the display output when you turn on the computer	61
Adjusting the quality of the external display	62
Customizing your computer’s settings	62
Caring for your computer	63
Cleaning the computer	63
Moving the computer	63
Using a computer lock	64
Chapter 2: Learning the Basics	65
Computing tips	65
Using the keyboard	66
Ctrl, Fn, and Alt keys	67
Function keys	67
Special Windows® keys	67
Mouse properties	68
Starting an app	68
Starting an app from the Start screen	68
Saving your work	69
Backing up your work	69
Toshiba’s online resources	70
Chapter 3: Mobile Computing	71
Toshiba’s energy-saver design	71
Running the computer on battery power	71
Battery Notice	72
Power management	73
Charging the main battery	73
Charging the RTC battery	74
Monitoring main battery power	74
Determining remaining battery power	75
What to do when the main battery runs low	76
Setting battery notifications	76
Conserving battery power	77
Power Plans	78
Using the eco power plan	79
Changing the main battery	80
Taking care of your battery	80
Safety precautions	80
Maintaining your battery	81
Disposing of your computer	81
Traveling tips	81
Chapter 4: Exploring Your Computer’s Features	83
Exploring the Start screen	83
Charms	84
Tiles	85
Exploring the desktop	85
Finding your way around the desktop	85
Windows® Store	87
Setting up for communications	87
Connecting your computer to a network	88
Exploring audio features	89
Recording sounds	89
Using external speakers or headphones	89
Using the Web Camera	90
Using the Memory card reader	91
Inserting memory media	91
Removing memory media	92
Chapter 5: Utilities	93
Desktop Assist	94
Media & Entertainment	95
Tools & Utilities	96
Support & Recovery	97
eco Utility®	98
Setting passwords	99
Using a supervisor password	99
Using a user password	101
Deleting a user password	101
System Settings	102
Sleep and Charge	104
USB Sleep and Charge	104
Enabling/Disabling USB Sleep and Charge	106
Power supply mode settings	106
Function Key	107
Cooling Performance Diagnostic Tool	108
PC Diagnostic Tool	109
PC Health Monitor	110
Recovery Media Creator	111
Service Station	111
Trusted Platform Module (TPM)	112
TOSHIBA Application Installer	113
Fingerprint Utility	114
Fingerprint utility limitations	114
Using the Fingerprint Utility	114
Fingerprint Logon	115
Care and maintenance of your fingerprint reader	115
Fingerprint reader limitations	117
Chapter 6: If Something Goes Wrong	118
Problems that are easy to fix	118
Problems when you turn on the computer	119
The Windows® operating system is not working	121
Using Startup options to fix problems	121
Internet problems	123
The Windows® operating system can help you	124
Fixing a problem with Device Manager	124
Checking device properties	125
Memory problems	125
Power and the batteries	126
Keyboard problems	127
Display problems	127
Disk or storage drive problems	129
Error-checking	129
Sound system problems	131
Printer problems	131
Wireless networking problems	132
Develop good computing habits	134
Data and system configuration backup in the Windows® operating system	135
If you need further assistance	140
Contacting Toshiba	141
Other Toshiba Internet Web sites	141
Toshiba’s worldwide offices	141
Appendix A: TOSHIBA Function Keys	143
Functions	143
Lock (Instant security)	144
Power plan	144
Sleep mode	144
Hibernation mode	144
Output (Display switch)	145
Display brightness	146
Disabling or enabling wireless devices	146
Disabling or enabling the touch pad	146
Disabling or enabling the cursor control overlay	146
Disabling or enabling the numeric overlay	147
Disabling or enabling the scroll lock	147
Volume Mute	147
Keyboard Function keys	148
Zoom (Display resolution)	148
Appendix B: Power Cord/Cable Connectors	149
Glossary	150
A	152
B	153
C	154
D	155
E	156
F	157
G	157
H	157
I	158
K	158
L	158
M	159
N	160
O	160
P	160
R	161
S	162
T	163
U	163
W	163

Match case Limit results 1 per page

Contents

Service Station

......................................................

111

Trusted Platform Module (TPM)

...........................

112

TOSHIBA Application Installer

...............................

113

Fingerprint Utility

..................................................

114

Fingerprint utility limitations

...........................

114

Using the Fingerprint Utility

............................

114

Fingerprint Logon

...........................................

115

Care and maintenance of your fingerprint

reader

.......................................................

115

Fingerprint reader limitations

..........................

117

Chapter 6: If Something Goes Wrong

....................................

118

Problems that are easy to fix

................................

118

Problems when you turn on the computer

............

119

The Windows

operating system is not

working

...........................................................

121

Using Startup options to fix problems

............

121

Internet problems

...........................................

123

The Windows

operating system can

help you

....................................................

124

Fixing a problem with Device Manager

.................

124

Checking device properties

.............................

125

Memory problems

................................................

125

Power and the batteries

........................................

126

Keyboard problems

...............................................

127

Display problems

..................................................

127

Disk or storage drive problems

.............................

129

Error-checking

................................................

129

Sound system problems

.......................................

131

Printer problems

...................................................

131

Wireless networking problems

..............................

132

Develop good computing habits

...........................

134

Data and system configuration backup in

the Windows

operating system

...............

135

If you need further assistance

...............................

140

Contacting Toshiba

.........................................

141

Other Toshiba Internet Web sites

..........................

141