Toshiba Satellite 2400 User Guide - Page 232

232 If Something Goes Wrong Resolving a hardware conflict Memory module problems CAUTION: Static electricity can damage the memory module. Before you handle the module, touch a grounded metal surface to discharge any static electricity you may have built up. To avoid damaging the memory module, be careful not to touch its gold connector bar (on the side you insert into the computer). Incorrectly connected or faulty memory modules may cause errors that seem to be device-related. It is worthwhile checking for these first: 1 Turn off your computer according to the instructions in "Turn Off or Shut down command" on page 99. 2 Remove the memory module, following the instructions in "Removing a memory module" on page 52. 3 Reinstall the memory module, following the instructions in "Installing additional memory (optional)" on page 47, and making sure it is seated properly. 4 Check for the error again. 5 If the error recurs, remove the memory module entirely and check for the error again. If removing the memory module eliminates the error, the memory module may be faulty. If the error recurs without the memory module installed, the error is not caused by the memory module. Power and the batteries Your computer receives its power through the AC adapter and power cable or from the system batteries (main battery and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adapter or power cable will neither power the computer nor recharge the batteries.