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Toshiba Satellite L735D-S3300 User Guide - Page 162

Keyboard problems, Display problems, The screen is blank.

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162 If Something Goes Wrong Keyboard problems Keyboard problems If, when you type, strange things happen or nothing happens, the problem may be related to the keyboard itself. You have connected an external keyboard and the operating system displays one or more keyboard error messages. You may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufacturer's Web site. The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard. Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. If you are using the built-in screen, make sure the display priority is not set for an external monitor. If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor's power cord/cable is firmly plugged into a working power outlet. ❖ Check that the cable connecting the external monitor to the computer is firmly attached. ❖ Try adjusting the contrast and brightness controls on the external monitor. The screen does not look correct. You can change the display settings by clicking a blank area of the desktop with the secondary control button, then clicking Personalize. This opens the Personalization window. Choose a theme for your desktop background, under Colors, Sounds, and Screen Saver, or change the settings for each of these components individually. Click Display and then Change display settings to choose the screen resolution. For more information, see the Windows® online Help.

Section	Page
Satellite® L730 Series User’s Guide	1
Contents	29
Introduction	35
This guide	37
Safety icons	38
Other icons used	38
Your computer’s features and specifications	39
Other documentation	39
Service options	39
Chapter 1: Getting Started	40
Selecting a place to work	40
Setting up a work environment	40
Keeping yourself comfortable	41
Precautions	41
Important information on your computer’s cooling fan	43
Setting up your computer	43
Connecting to a power source	44
Charging the battery	46
Using the computer for the first time	47
Opening the display panel	47
Turning on the power	48
Setting up your software	48
Registering your computer with Toshiba	49
Adding optional external devices	49
Adding memory (optional)	49
Installing a memory module	50
Removing a memory module	55
Checking total memory	58
Recovering the Internal Storage Drive	58
Recovering to out-of-box state (recommended recovery method)	60
Recovering of factory default software with user’s data	62
Recovering without changing the internal storage drive partitions	65
Recovering to a custom size partition	68
Creating recovery DVDs/media	70
Restoring from recovery DVDs/media	72
Erasing the Internal Storage Drive	74
Checking the internal storage drive operating status	76
Installing drivers and applications	76
Using the touch pad	77
Adjusting touch pad settings	80
Using external display devices	80
Connecting an external monitor or projector	81
Adjusting the quality of the external display	81
Using an external keyboard	81
Using a mouse	81
Connecting a printer	82
Setting up a printer	83
Turning off the computer	83
Options for turning off the computer	84
Using the Shut down command	86
Using and configuring Hibernation mode	88
Using and configuring Sleep mode	91
Closing the display panel	94
Customizing your computer’s settings	94
Caring for your computer	94
Cleaning the computer	94
Moving the computer	95
Using a computer lock	95
Chapter 2: Learning the Basics	96
Computing tips	96
Using the keyboard	97
Character keys	98
Ctrl, Fn, and Alt keys	98
Function keys	98
Special Windows® keys	99
Starting a program	99
Starting a program from the Start menu	99
Starting a program from Windows® Explorer	100
Starting a program using the Search programs and files field	101
Saving your work	101
Printing your work	103
Backing up your work	104
Restoring your work	104
Using the optical disc drive	105
Optical disc drive components	105
Inserting an optical disc	106
Playing an audio CD	108
Playing optical media	108
Recording optical media	108
Removing a disc with the computer on	109
Removing a disc with the computer off	109
Caring for optical discs	110
Toshiba’s online resources	110
Chapter 3: Mobile Computing	111
Toshiba’s energy-saver design	111
Running the computer on battery power	111
Battery Notice	112
Power management	113
Using additional batteries	113
Charging batteries	113
Charging the battery	114
Charging the RTC battery	114
Monitoring battery power	115
Determining remaining battery power	116
What to do when the battery runs low	117
Setting battery notifications	117
Conserving battery power	118
Power Plans	119
Changing the battery	120
Removing the battery from the computer	121
Inserting a charged battery	122
Taking care of your battery	123
Safety precautions	123
Maintaining your battery	124
Disposing of used batteries	125
Traveling tips	126
Chapter 4: Exploring Your Computer’s Features	127
Exploring the desktop	127
Finding your way around the desktop	128
Setting up for communications	130
Connecting your computer to a network	131
Exploring audio features	131
Recording sounds	131
Using external speakers or headphones	132
Using the Web Camera	133
Using the SD™ Card slot	133
Inserting memory media	133
Removing memory media	134
Chapter 5: Utilities	136
TOSHIBA Assist	137
Secure	138
Protect & Fix	139
Optimize	140
TOSHIBA Application Installer	141
Setting passwords	142
Using a supervisor password	142
Using a user password	144
Deleting a user password	144
TOSHIBA Face Recognition Utility	145
TOSHIBA PC Diagnostic Tool Utility	146
TOSHIBA HDD Protection Utility	147
Mouse Utility	148
TOSHIBA Hardware Setup	149
TOSHIBA Accessibility	151
TOSHIBA Service Station	152
Chapter 6: If Something Goes Wrong	153
Problems that are easy to fix	153
Problems when you turn on the computer	154
The Windows® operating system is not working	156
Using Startup options to fix problems	157
Internet problems	158
The Windows® operating system can help you	158
Fixing a problem with Device Manager	159
Checking device properties	159
Memory problems	160
Power and the batteries	160
Keyboard problems	162
Display problems	162
Disk or storage drive problems	163
Error-checking	164
Optical disc drive problems	165
Sound system problems	166
Printer problems	166
Wireless networking problems	167
DVD operating problems	169
Develop good computing habits	170
Data and system configuration backup in the Windows® operating system	171
If you need further assistance	174
Before you contact Toshiba	174
Contacting Toshiba	175
Other Toshiba Internet Web sites	176
Toshiba’s worldwide offices	176
Appendix A: Hot Keys	178
Hot Key Cards	178
Hot key functions	179
Internet	179
Media Player	179
Previous track	179
Play/pause	179
Next track	179
LCD brightness down	180
LCD brightness up	180
Disabling or enabling wireless devices	181
Web Camera	181
Volume down	181
Volume up	181
Mute ON/OFF	182
Appendix B: Power Cord/Cable Connectors	183
Glossary	184