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Toshiba Satellite S75-B7316 Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 120

Using Startup options to fix problems, System Restore, System Image Recovery

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120 If Something Goes Wrong The Windows operating system is not working Using Startup options to fix problems If the operating system fails to start properly, you may need to troubleshoot the Operating System and/or its settings. There are several options to choose from depending on the severity of the problem and your level of expertise with computers. If Windows fails to start properly twice, the Windows Boot menu will launch. To enter the Advanced Startup options manually: 1 In the Search field, type Recovery Options. 2 Click Recovery Options. 3 Scroll down to view the Restart Now option. 4 Click Restart Now under Advanced Startup. The computer restarts. 5 Click Troubleshoot from the menu. After Restart, you now have several options: Reset your computer ❖ All of your personal files and apps are removed ❖ Your computer settings are changed back to their defaults For more information, see "Reset your PC" on page 49. Advanced options Choosing this option presents you with another set of options: System Restore ❖ System Restore allows you to use a Restore point to return the computer to a state at which it was performing properly. Restore points may be created: ❖ When new hardware or software is installed ❖ Manually by the user System Image Recovery Windows will "Recover" the Operating system using a specific image provided by the user.

Section	Page
Satellite®/Satellite Pro® S70-B Series User’s Guide	1
Contents	19
Introduction	25
This guide	27
Safety icons	28
Other icons used	28
Your computer’s features and specifications	29
Documentation	29
Service options	29
Chapter 1: Getting Started	30
Selecting a place to work	30
Setting up a work environment	30
Keeping yourself comfortable	31
Computer user comfort recommendations	31
Good Working Posture	31
Using the notebook with an external keyboard, mouse or monitor	32
Typing style	33
Taking breaks and varying tasks	34
Mobile computing tips	34
Transporting the notebook	34
Seeking additional help	35
Check list	35
Precautions	36
Important information on your computer’s cooling fan	38
Setting up your computer	38
Adding memory	39
Connecting to a power source	39
Charging the main battery	41
Using the computer for the first time	41
Initial setup	41
Using the Start menu	42
Registering your computer with Toshiba	43
To Shut down your computer	43
To Restart your computer	44
To place your computer in Sleep mode	44
Adding optional external devices	45
Recovering the Internal Storage Drive	45
Creating a recovery drive	46
Restoring from a recovery drive	48
Reset your PC	49
Installing drivers and applications	50
Using the touchpad	51
Adjusting touchpad settings	54
Disabling or enabling the touchpad	55
Connecting an external device	55
Using external display devices	56
Selecting video cables	56
Connecting an external monitor or projector	56
Connecting an HDMI-compatible television or display device	57
Directing the display output when you turn on the computer	57
Adjusting the quality of the external display	58
Customizing your computer’s settings	58
Caring for your computer	59
Cleaning the computer	59
Moving the computer	59
Using a computer lock	60
Chapter 2: Learning the Basics	61
Computing tips	61
Using the keyboard	63
Print screen	63
Function keys	63
Special Windows keys	64
Mouse properties	64
Starting an app	65
Saving your work	65
Backing up your work	66
Using the optical disc drive	66
Optical disc drive components	67
Media control buttons	68
Inserting an optical disc	68
Playing optical media	69
Recording optical media	69
Removing a disc with the computer on	70
Removing a disc with the computer off	70
Toshiba’s online resources	71
Chapter 3: Mobile Computing	72
Toshiba’s energy-saver design	72
Running the computer on battery power	72
Battery Notice	73
Power management	74
Charging batteries	74
Charging the RTC battery	75
Monitoring battery power	76
Determining remaining battery power	77
What to do when the main battery runs low	78
Setting battery notifications	78
Conserving battery power	79
Power Plans	80
Using the eco power plan	81
Changing the main battery	82
Removing the battery from the computer	82
Inserting a charged battery	84
Taking care of your battery	85
Safety precautions	85
Maintaining your battery	85
Disposing of used batteries	86
Traveling tips	87
Chapter 4: Exploring Your Computer’s Features	88
Exploring the desktop	88
Finding your way around the desktop	89
Windows Store	93
Setting up for communications	93
Connecting your computer to a network	95
Exploring audio features	95
Recording sounds	95
Using external speakers or headphones	96
Using the Web Camera	97
Using the Memory card reader	98
Inserting memory media	98
Removing memory media	99
Chapter 5: Utilities	100
eco Utility	101
Password Utility	102
Using a supervisor password	102
Using a user password	104
Deleting a user password	106
System Settings	107
Sleep Utilities	109
USB Sleep and Charge	109
Enabling/Disabling USB Sleep and Charge	111
Power supply mode settings	111
Service Station	113
TOSHIBA Application Installer	114
Display Utility	115
Chapter 6: If Something Goes Wrong	116
Problems that are easy to fix	116
Problems when you turn on the computer	117
The Windows operating system is not working	119
Using Startup options to fix problems	120
Internet problems	122
Power and the batteries	122
Keyboard help	124
Perform a complete power cycle	124
Uninstall the keyboard driver	124
Download the latest keyboard driver	125
Perform a system restore	126
Clean the keyboard	126
Touchpad help	126
Disable then enable the touchpad	126
Install an external mouse	127
Perform a complete power cycle	127
Uninstall the touchpad driver	127
Download the latest touchpad driver	128
Perform a system restore	129
Adjust the touchpad properties	129
Display problems	129
Disk or storage drive problems	131
Error-checking	131
Optical disc drive problems	132
Web Camera help	134
Testing your internal Web Camera	134
Uninstall the Web Camera driver	134
Perform a system restore	135
Check for problems with third party applications	136
System Recovery	136
Sound help	136
Use the Sound troubleshooter	136
Check and set default speakers	137
Uninstall the audio driver	138
Download the latest sound driver	139
Perform a system restore	139
Printer problems	140
Wireless networking problems	141
Connecting to the Internet	142
Using a wireless connection	143
Troubleshooting an Internet connection – Verify network status	143
Troubleshooting an Internet connection – Verify hardware	144
Uninstall the network adapter driver	144
Troubleshooting an Internet connection – How to verify TCP/IP	146
Downloading drivers and updates	147
Using Toshiba Service Station	147
Manually download and install drivers and updates	148
How to determine the correct drivers to download	148
DVD operating problems	149
Develop good computing habits	151
Data and system configuration backup in the Windows operating system	152
Additional help	156
If you need further assistance	156
Contacting Toshiba	157
Other Toshiba Internet Web sites	157
Toshiba’s worldwide offices	158
Appendix A: TOSHIBA Function Keys	159
Functions	159
Display brightness	160
Output (Display switch)	160
Disabling or enabling the touchpad	161
Media buttons	161
Volume Mute	161
Disabling or enabling wireless devices	162
Zoom In/Out	162
Zoom (Display resolution)	162
Appendix B: Power Cord/Cable Connectors	163
Glossary	164
A	166
B	166
C	168
D	169
E	170
F	171
G	171
H	171
I	172
K	172
L	172
M	173
N	174
O	174
P	174
R	175
S	176
T	177
U	177
W	177