Toshiba Satellite S75-B7316 Satellite/Satellite Pro S70-B Series Windows 10 Us - Page 156
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156 If Something Goes Wrong Additional help ❖ USB Sleep and Charge may be disabled. Open the TOSHIBA Sleep and Charge utility to check if the feature is disabled and to enable it if necessary. For more information, see "Enabling/Disabling USB Sleep and Charge" on page 111. ❖ Try selecting a different charging mode in the TOSHIBA Sleep and Charge utility, if your computer provides more than one charging mode. For more information, see "Power supply mode settings" on page 111. ❖ If you are attempting to charge a device without an AC adaptor connected to the computer, the computer's battery power may be below the limit specified in the TOSHIBA Sleep utility or the battery may be depleted. Lower the limit in Sleep and Charge to enable charging at the current battery power level, or, if battery power is running low or is depleted, connect the AC adaptor to your computer. ❖ The USB Sleep and Charge function may not work with certain external devices even if they are compliant with the USB specification. In those cases, power on the computer to charge the device or use a different charging device. The "USB Wakeup function" does not work. ❖ When the "USB Sleep and Charge function" is set to Enabled, the "USB Wakeup function" does not work for ports that support the "USB Sleep and Charge function." If you are using an external USB keyboard, plug it into a USB port without the "USB Sleep and Charge function"compatible icon ( ), if one is available. Otherwise disable the "USB Sleep and Charge function" so that the external keyboard is able to perform the "USB Wakeup function." For more information, see "Sleep Utilities" on page 109. Additional help If you need further assistance If you have followed the recommendations and are still having problems, you may need additional technical assistance. ❖ Since some problems may be related to the operating system or the application you are using, it is important to investigate all sources.