Tripp Lite PDU3VSR3G60 Owner's Manual for High Voltage 3-Phase PDU 932906 - Page 11

Configuration and Operation, Service

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Configuration and Operation Remote Monitoring and Control The PDU provides remote monitoring A , outlet control B and more via Web browser, telnet and SNMP-based Network Management Systems. For more information about configuration and operation of the PDU via thePowerAlert Web browser interface, refer to the SNMPWEBCARD User's Guide, included on the CD-ROM bundled with the PDU. A B Service Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite. For more information on service, visit www.tripplite.com/support. Before returning your product for service, follow these steps: 1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading of the instructions. 2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support. 3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit's model and serial numbers, along with other general purchaser information. The RMA number, along with shipping instructions will be emailed to you. Any damages (direct, indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the product for service using an insured carrier to the address given to you when you request the RMA. 11 201104185 93-2906.indb 11 5/18/2011 1:36:06 PM

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A
B
11
Configuration and Operation
Service
Remote Monitoring and Control
The PDU provides remote monitoring
A
,
outlet control
B
and more via Web browser,
telnet and SNMP-based Network Management
Systems. For more information about
configuration and operation of the PDU via
thePowerAlert Web browser interface, refer to
the SNMPWEBCARD User’s Guide, included on
the CD-ROM bundled with the PDU.
Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended
Warranty and On-Site Service Programs are also available from Tripp Lite. For more information
on service, visit www.tripplite.com/support. Before returning your product for service, follow these
steps:
1. Review the installation and operation procedures in this manual to insure that the service
problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit
www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product
Returns link. From here you can request a Returned Material Authorization (RMA) number,
which is required for service. This simple on-line form will ask for your unit’s model and
serial numbers, along with other general purchaser information. The RMA number, along
with shipping instructions will be emailed to you. Any damages (direct, indirect, special
or consequential) to the product incurred during shipment to Tripp Lite or an authorized
Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an
authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA
number on the outside of the package. If the product is within its warranty period, enclose
a copy of your sales receipt. Return the product for service using an insured carrier to the
address given to you when you request the RMA.
201104185 93-2906.indb
11
5/18/2011
1:36:06 PM