Vtech 2431 User Guide - Page 33

Advanced Operations Handset and Base Operation Transferring Calls You can transfer calls on the GIGAPHONE system from the Base to Handset, Handset to Handset, or Handset to Base. Blind Transfer You can directly transfer any active call to another GIGAPHONE extension without notification by doing the following steps: • Handset or Base must be on an active call. • Press the INTERCOM key. Scroll to the desired destination of your transfer. Then press OK. • When the other extension answers, the call will automatically be connected to that extension. • An unanswered call will ring back to the originating Handset/Base if not answered within 30 seconds. Announced Transfer: You can perform an announced transfer (call and advise another extension) of an active call by doing the following steps: • Handset or Base must be on an active call. • Place the active call on HOLD. • Press the INTERCOM key. Scroll to the desired destination of your transfer. Then press OK. • When the other extension answers the intercom call, explain they have an active call waiting. • Both extensions press OFF to end the intercom call. • The other extension presses the LINE key, HANDSFREE, SPEAKERPHONE (or HEADSET) to pick up the call on hold. 33