Vtech 2431 User Guide - Page 61

Maintenance Taking Care Of Your Telephone Your GIGAPHONE cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the Handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the Handset outdoors in the rain, or handle it with wet hands. Do not install your Base Unit near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your Base Unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords. 10 In Case Of Difficulty If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTECH Communications at 1-800-595-9511. In Canada, call VTECH Electronics at 1-800267-7377. The Phone Doesn't Work At All • Make sure the Power Cord is plugged • Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone wall jack. • Make sure the batteries are properly charged. If the 'LOW BATTERY' message is shown, the battery pack needs charging. • Is the Handset registered to the Base? See Registration. No Dial Tone • First check all the suggestions above. • If you still don't hear a dial tone, disconnect the Base Unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Call your local telephone company. You Get Noise, Static, Or A Weak Signal Even When You're Near The Base Unit • Household appliances plugged into the same circuit as the Base Unit can sometimes cause interference. Try moving the appliance or the Base Unit to another outlet. You Get Noise, Static, Or A Weak Signal When You're Away From The Base Unit • You may be out of range. Either move closer to the Base, or relocate the Base Unit. • The layout of your home may be limiting the range. Try moving the Base Unit to another position. The Handset Does Not Ring When You Receive A Call • Make sure you have the Handset ringer activated. To set the ringer, see HANDSET SETTINGS and BASE SETTINGS. • Make sure the telephone line cord is plugged firmly into the Base Unit and the telephone jack. Make sure the power cord is plugged in. • You may be too far from the Base Unit. 11