Vtech CS6649-2 User Manual - Page 47

General product care Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a dry nonabrasive cloth. Do not use dampened cloth or cleaning solvents of any kind. Frequently asked questions Below are the questions most frequently asked about the cordless telephone. If you cannot find the answer to your question, visit our website at www.vtechphones.com or call 1 (800) 595-9511 for customer service. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. My telephone does not work at all. Make sure the telephone base is installed properly, and battery is installed and charged correctly. For optimum daily performance, return the handset to the telephone base after use. The display shows No line. I cannot hear the dial tone. Disconnect the telephone line cord from your telephone and connect it to another telephone. If there is no dial tone on that other telephone either, then the telephone line cord may be defective. Try installing a new telephone line cord. If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Contact your telephone service provider. You may be using a new cable or VoIP service, the existing telephone jacks in your home may no longer work. Contact your service provider for solutions. I cannot dial out. Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing. 40