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Registering Your WD Product

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Registering Your WD Product Register your WD product to get the latest updates and special offers. You can easily register your drive online at http://register.wd.com or by using My Cloud device software.

Section	Page
Registering Your WD Product	3
Important User Information	7
Important Safety Instructions	7
Recording Your WD Product Information	8
Product Overview	9
Package Contents	9
Requirements	9
Operating System	9
Web Browsers	9
Local Network	9
Internet	10
Product Components	10
Back View Icons	13
LEDs	13
Pre-installation Instructions	14
Handling Precautions	14
Getting Started	15
Preparing your My Cloud Device for Use	15
Adding a Hard Disk Drive to your Device (Diskless Drives)	15
Physically Connecting your Device	16
Getting Started with My Cloud Online Setup	17
My Cloud Device Online Setup	17
Getting Started without My Cloud Online Setup	17
Accessing Content	20
Mapping the Public Folder (Windows)	21
The Dashboard at a Glance	22
Launching the Dashboard	22
The Dashboard Home Page	23
Information Icons	24
Navigation Icons	24
Viewing Device Status and Making Updates on the Home Page	25
Managing Alerts	30
Obtaining Customer Support	31
Logging Out and Shutting Down your Device	33
Common Tasks	33
Managing Users and Groups	35
About Users	35
Viewing Users	35
Adding a Single User	36
Adding Multiple Users	36
Editing User Settings	38
Updating a User Password	38
Assigning a User to a Group	38
User Quotas	38
Removing a User	39
About Groups	40
Viewing Groups	40
Adding a Group	40
Editing Group Settings	40
Assigning Share Access to Groups	41
Assigning Quotas to a Group	41
Removing a Group	41
Managing Shares	43
About Shares	43
Viewing a List of Shares	43
Creating a New Share	44
Editing Share Settings	44
Making a Share Private	45
Deleting a Share	45
Accessing the Contents of a Share Locally	45
Accessing Your Cloud Remotely	46
Enabling Cloud Access for the My Cloud Device	46
Configuring Cloud Access for a User	46
My Cloud Access	46
Cloud Device Access	47
Access Your Files with iOS and Android Mobile Apps	47
My Cloud Mobile App	47
Backing Up and Retrieving Files	49
About Backups	49
Managing a USB Device and USB Backups	49
Connecting a USB Drive	49
Creating a USB Backup	50
Remote Backups	52
Creating a Remote Backup	52
Recovering a Remote Backup	53
Internal Backups	53
Creating an Internal Backup	53
Initiating an Immediate Internal Backup	54
Viewing Backup Details	54
Modifying a Backup Job	54
Deleting a Backup Job	54
Cloud Backups	55
Enabling ElephantDrive Cloud Backup	55
Backing Up with ElephantDrive	56
Enabling an Amazon S3 Cloud Backup	56
Camera Backups	57
Creating a Camera Backup	57
Managing Storage	59
About Storage	59
RAID Storage	59
Viewing the Current RAID Mode	60
Changing the RAID Mode	60
Disk Status	61
Viewing Hard Disk Drive Information	62
Viewing S.M.A.R.T Data Information	62
iSCSI Storage	62
Creating an iSCSI Target	63
Enabling / Disabling an iSCSI Target	63
Modifying an iSCSI Target	64
Enabling iSCSI iSNS Client	64
Deleting an iSCSI Target	64
Volume Virtualization	64
Creating a Virtualized Volume	65
Connecting a Virtualized Volume to a Target	65
Modifying a Virtualized Volume	65
Managing Apps	66
About Apps	66
Managing Apps	66
Viewing Apps	66
Adding an App	66
Manually Adding an App	67
Deleting an App	67
Updating an App	67
Playing/Streaming Videos, Photos, & Music	68
Media Servers	68
Media Server Overview	68
iTunes Overview	68
Media Types Supported	69
Media Storage	70
Enabling DLNA and iTunes	70
Enabling DLNA	70
Enabling iTunes	71
Adding Media Content to the Folders	72
Accessing Your My Cloud Device Using Media Players	72
WD Media Players	73
Other Media Players	73
DLNA Devices	73
Accessing Your My Cloud Device Using iTunes	73
Streaming Media in iTunes	73
Configuring Settings	74
General	74
Accessing the General Screen	75
Device Profile	76
Language and Clock	76
Cloud Access	77
Energy Saver	78
Mac Backups	79
Services	80
Network	81
Network Profile	82
Network Services	82
Network UPS	86
Windows Services	87
Remote Server	88
Port Forwarding	88
Media	89
Utilities	89
System Diagnostics	91
Restore to Default	92
System Configuration	93
Device Maintenance	93
Scan Disk	94
Format Disk	94
ISO Mounting	94
Creating an ISO Share	95
Viewing the Details of an ISO Share	96
Modifying an ISO Share	96
Deleting an ISO Share	96
Notifications	96
Notifications Email	97
Notifications Display	98
Firmware Update	98
Auto Update	99
Available Updates	99
Manual Update	100
Regulatory Information	101
Regulatory Compliance	101
Federal Communications Commission (FCC) Class B Information	101
FCC Requirements, Part 15	101
ICES/NMB-003 Compliance	101
Safety Compliance	101
CE Compliance for Europe	101
GS Mark (Germany only)	102
KC Notice (Republic of Korea only)	102
VCCI Statement	102
Environmental Compliance (China)	102
Appendices	103
Appendix A: My Cloud Quick User Guide	103
Logging into My Cloud	103
The Dashboard Home Page	103
Appendix B: Safe Mode Firmware Update Procedures	106
Appendix C: My Cloud Action Icons	107
Appendix D: My Cloud Device URLs and Names	109
Device URL	109
Device Name	109
Appendix E: Creating a User Import File	110
User Import File format	110
Field Definitions	110
Sample User Import File	111
Appendix F: Replacing the SO-DIMM Memory Module	112
Replacing a SO-DIMM Memory Module	112