Xerox 90-8010-200 User Guide - Page 76
Problem: With AutoCrop to Original selected, sometimes, Problem: How do I uninstall PaperPort?
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Maintenance Problem: The installation will not complete successfully. If installation finishes, the scanner's One Touch 4.0 options do not seem to work properly. What do I do? A likely cause is that some driver programs are already installed on your computer for another scanner. They are interfering with the installation and One Touch options, and you need to remove those other drivers and re-install your Xerox DocuMate 250 scanner. Please see the documentation that you received with the other scanner for the steps to remove its driver programs. You can also use the basic steps in the section "Uninstalling Your Scanner" on page 73, but in Step 3, instead of uninstalling One Touch 4.0, uninstall the other scanner's driver programs. After uninstalling the other scanner's driver programs, uninstall One Touch 4.0, then reinstall it. Problem: With AutoCrop to Original selected, sometimes I get blank pages, or pages with lines. What's wrong? The pages were probably scanned in crooked, or skewed. To use AutoCrop to Original, the pages must be scanned in straight. Adjust the paper guides on the scanner so pages feed in straight. Problem: How do I uninstall PaperPort? See the section "Uninstalling Your Scanner" on page 73. Uninstalling does not delete your scanned items, and they remain in the PaperPort Data folder. DocuMate 250 Scanner User's Guide 71