Xerox M118i System Administration Guide - Page 122
When using Windows 95/Windows 98/Windows Me, When printing fails, Cause, Confirmation Method, Action
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13 Problem Solving When using Windows 95/Windows 98/Windows Me When printing fails The following table explains what action to take when a printer disabled status (network error) or (spool error) is displayed when you click [Start] > [Settings] > [Printers] on your computer. Cause Confirmation Method Action The machine is connected to a network that is not available to your computer. Check whether a router or gateway is between the network connected to your computer and one connected to the machine. Directly connect the machine to the network connected to your computer. A fault occurred on the network between your computer and the machine; connection failed. Check that printer disabled status (network error) is displayed. Check the network fault. An invalid IP address is specified for the machine. Print disabled status (Network Error) is displayed. Select [Properties] from the [Printer] menu on the printer window, and also select [Port Settings] on the [Details] tab. Compare the IP addresses in the [FX TCP/IP DPU Port Setups] and the System Settings List. Enter the correct IP address in the IP address item of the [FX TCP/IP DPU Port Setup] dialog box. After a print request was sent from the computer, the machine was switched off, or a print request was sent to a machine that was not switched on. Print disabled status (Network Error) is displayed. Check whether the machine is switched on. Switch the machine on. Print requests are sent from multiple computers to the machine at the same time. Print disabled status None. Printing restarts (Network Error) is displayed. automatically. Printing file cannot be Print disabled status (spool spooled due to insufficient error) is displayed. Open [My disk capacity of the computer. Computer], then right-click the disk (example: C drive) in which Windows 95/Windows 98/Windows Me is installed. Select [Properties] from the displayed menu, and then check the free space size. After deleting unnecessary files to increase the free space available, select [Pause Printing] from the [Document] menu of the printer window to enable printing to restart. 122 Xerox CopyCentre/WorkCentre 118 System Administration Guide