Zenith C34W23 Operating Guide - Page 50

Troubleshooting Some quick and easy tips to resolving problems Symptoms Power No Power. No Source image. Possible Cause(s) Possible Solution(s) See page(s) • AC Power Cord not connected. • Local power failure? • Source turned off. • Source not selected. -Connect power cord. Try a different household outlet. -Contact power company for information. 8 - 14 -Turn Source equipment on. 19 -Use SOURCE to choose desired picture and sound source. 19 Picture Reception Poor or no picture. • TV station problems. -Try a different channel. • Video menu not adjusted properly. -Check Video menu option settings. 17/19 30 Local interference. • Check for disturbing source. • Appliance too close to TV. The following may cause image problems or distortion: Electrical appliances, powerful lights, cars, trucks; computers or portable phones; medical equipment; VCR to close to TV, etc. -If possible increase the distance between your Entertainment Machine and the offending appliance. Or shut one of them off. Poor or no color. • Sub-standard broadcast. • Sub-standard cable signal. -Try a different channel. -Notify cable company of reception problem. 17/19 Picture wobbles or drifts. • CATV wire not connected or loose. -Make or tighten connection. • Local interference. -Try different channel. Turn off interfering appliance. • Scrambled CATV channel. -Tune to unscrambled channel. 9/11 17/19 17/19 No CATV reception. • Wrong cable band. • Cable wire not connected. • Cable service interrupted. • Antenna set, not Cable (CATV). -Try Std, HRC, IRC or contact cable company for cable band. 18 -Connect cable service wire to Ant 1. 18/9/11 -Contact cable service. -Select Cable in EZ Scan menu. 18 Images in picture distorted. • Wrong aspect ratio. -Use RATIO to change picture proportion. 19/35 Poor or no sound. • Audio muted. • Broadcast problem. -Press MUTE or VOL (Volume) + key to increase sound level. 19 -Tune to a different channel. 17/19 TV turns On. • On-Timer turned TV On. -Cancel On-Timer and/or turn TV off. 33 TV turns Off. • Sleep Timer turned TV Off. -Turn TV back on. 34 • Off-Timer turned TV off. -Cancel Off-Timer and /or turn TV off. 33 No Closed Captions or Text. • Not available on show. • Not turned on. -Check local TV listings to see if available on broadcast. -Relocate over-the-air antenna. -Try a different channel with Closed Captions or Text. 17/19 -Pick a Closed Caption or Text option and turn Captions on. 36 Lock (Parental Control) Problems Block • Viewing is restricted by Lock. appears on screen. • Don't know password. -Key-in password and turn Lock On/Off (Restrictions) off. Set individual restriction options in Lock menu to Off. -Set Lock On/Off option to Off in Lock menu. 39/40/41 -Tune to channel without Lock "Content" restrictions. 17/19 PAGE 50 206-3767