Zenith C34W23 Operating Guide - Page 51

Troubleshooting Some quick and easy tips to resolving problems Symptoms Using Remote Control Remote does not work. Remote does not operate accessory product. Possible Cause(s) • Wrong mode selected. • Not aimed at remote sensor. • Remote too far from TV or too much light in room. • IR path to TV interrupted. • Weak batteries. • Wrong battery polarity. • Product Mode not programmed. • Product not IR controlled. Possible Solution(s) Page(s) -Press correct mode key to change mode (TV for TV operation.) 19 -Point remote at Front Control Panel. 17 -Move remote closer to TV or darken room. -Remove obstructions. -Replace batteries. 8 -Check that "+" and "-" match in battery compartment. 8 -Program for other equipment: VCR, AUX, etc. -Remote only controls IR equipment. 42-48 Menu Operation Menu options can't be changed or selected. Timers do not work. • Software lock-up. • Clock not set. -Unplug power cord for 5 minutes to unlock software. 8 (Reset clock if necessary.) -Set clock. 32 Clock is set, or sets itself, to Wrong Time Clock time is wrong. • Wrong Time Zone. -Reset to your time zone. 32 • Daylight Savings Time wrong. -If not observed in your area, set to Off. 32 • Time does not set automatically. -Set clock manually, or try tuning to PBS station. 32 • Auto Mode doesn't work. -Set PBS station on Clock menu. 32 • Auto Clock doesn't work. -Turn Auto Clock option "Off" in menu, set clock manually. 32 Picture Viewing Problems Image looks wrong. • Wrong Aspect Ratio. -Use correct aspect ratio for source's image. 35 Snowy or Poor Picture • Wrong Ant. connection/location. • TV/VCR button set wrong. • Wrong tuning mode. • Wrong output channels selected. • Loose connection. -Move antenna, check connection/location. -Check cable input. -Set TV/VCR button on your VCR correctly. 10/11 -Are you in TV or cable tuning mode, and should be in the other? -Make sure output channels tuned on all A/V equipment are on the same channel (3 or 4). 10/11 -Check that all connections are tight. Picture has a big black box • Caption/Text mode turned on. on it, but the sound is O.K. -The CC (closed caption) option may be in Text 1, 2, 3, or 4 mode. -Select CC 1, or OFF in the Caption/Text menu. 36 No picture. • AC power not plugged in? • AC power outlet doesn't work. • Menu options set wrong. • Broadcast problem. -Plug AC power cord in. 8 -Check that your AC power outlet works. (Test it by plugging in something else or try another outlet.) -Make sure brightness controls are set properly. 30 -Try another channel. 17/19 206-3767 PAGE 51