ZyXEL G-302 v3 User Guide - Page 11
Customer Support - problems
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ZyXEL G-302 v3 User's Guide Customer Support In the event of problems that cannot be solved by using this manual, you should contact your vendor. If you cannot contact your vendor, then contact a ZyXEL office for the region in which you bought the device. Regional offices are listed below (see also http:// www.zyxel.com/web/contact_us.php). Please have the following information ready when you contact an office. Required Information • Product model and serial number. • Warranty Information. • Date that you received your device. • Brief description of the problem and the steps you took to solve it. "+" is the (prefix) number you dial to make an international telephone call. Corporate Headquarters (Worldwide) • Support E-mail: [email protected] • Sales E-mail: [email protected] • Telephone: +886-3-578-3942 • Fax: +886-3-578-2439 • Web: www.zyxel.com • Regular Mail: ZyXEL Communications Corp., 6 Innovation Road II, Science Park, Hsinchu 300, Taiwan China - ZyXEL Communications (Beijing) Corp. • Support E-mail: [email protected] • Sales E-mail: [email protected] • Telephone: +86-010-82800646 • Fax: +86-010-82800587 • Address: 902, Unit B, Horizon Building, No.6, Zhichun Str, Haidian District, Beijing • Web: http://www.zyxel.cn China - ZyXEL Communications (Shanghai) Corp. • Support E-mail: [email protected] • Sales Mail: [email protected] • Telephone: +86-021-61199055 • Fax: +86-021-52069033 • Address: 1005F, ShengGao International Tower, No.137 XianXia Rd., Shanghai • Web: http://www.zyxel.cn Costa Rica • Support E-mail: [email protected] • Sales E-mail: [email protected] Customer Support 11