eMachines E732 eMachines eME732 Series Service Guide - Page 127

Troubleshooting, Common Problems

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Troubleshooting Chapter 4 Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only eMachines products. Non-eMachines products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Use the following table with the verified symptom to determine which page to go to. Symptoms (Verified) Go To Power On Issue Page 118 No Display Issue Page 119 LCD Failure Page 121 Internal Keyboard Failure Page 122 Touchpad Failure Page 122 Internal Speaker Failure Page 123 ODD Failure Page 127 WLAN Failure Page 130 Thermal Unit Failure Page 130 Other Functions Failure Page 131 Intermittent Failures Page 132 Undermined Failures Page 132 4. If the Issue is still not resolved, see "Online Support Information" on page 179. Chapter 4 117

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Chapter 4
117
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE:
The diagnostic tests are intended to test only eMachines products. Non-eMachines products,
prototype cards, or modified options can give false errors and invalid system responses.
1.
Obtain the failing symptoms in as much detail as possible.
2.
Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.
Use the following table with the verified symptom to determine which page to go to.
4.
If the Issue is still not resolved, see “Online Support Information” on page 179.
Symptoms (Verified)
Go To
Power On Issue
Page 118
No Display Issue
Page 119
LCD Failure
Page 121
Internal Keyboard Failure
Page 122
Touchpad Failure
Page 122
Internal Speaker Failure
Page 123
ODD Failure
Page 127
WLAN Failure
Page 130
Thermal Unit Failure
Page 130
Other Functions Failure
Page 131
Intermittent Failures
Page 132
Undermined Failures
Page 132
Chapter 4