eMachines E732 eMachines eME732 Series Service Guide - Page 136

ODD Failure, ODD Not Operating Correctly

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ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRU: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: • Audio CDs do not play when loaded • DVDs do not play when loaded • Blank discs do not burn correctly • DVD or CD play breaks up or jumps • Optical drive not found or not active: • Not shown in My Computer or the BIOS setup • LED does not flash when the computer starts up • The tray does not eject • Access failure screen displays • The ODD is noisy Perform the following general solutions one at a time to correct the problem. 1. Reboot the computer and retry the operation. 2. Try an alternate disc. 3. Navigate to Start Computer. Check that the ODD device is displayed in the Devices with Removable Storage panel. 4. Navigate to Start Control Panel System and Maintenance System Device Manager. 126 Chapter 4

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126
Chapter 4
ODD Failure
If the
ODD
fails, perform the following actions one at a time to correct the problem. Do not replace a non-
defective FRU:
ODD Not Operating Correctly
If the
ODD
exhibits any of the following symptoms it may be faulty:
•
Audio CDs do not play when loaded
•
DVDs do not play when loaded
•
Blank discs do not burn correctly
•
DVD or CD play breaks up or jumps
•
Optical drive not found or not active:
•
Not shown in My Computer or the BIOS setup
•
LED does not flash when the computer starts up
•
The tray does not eject
•
Access failure screen displays
•
The ODD is noisy
Perform the following general solutions one at a time to correct the problem.
1.
Reboot the computer and retry the operation.
2.
Try an alternate disc.
3.
Navigate to
Start
Computer
. Check that the ODD device is displayed in the
Devices
with
Removable
Storage
panel.
4.
Navigate to
Start
Control
Panel
System
and
Maintenance
System
Device
Manager
.