2013 Ford Explorer Owner Manual Printing 4 - Page 473
2013 Ford Explorer Manual
Page 473 highlights
472 SYNC® TROUBLESHOOTING Your SYNC system is easy to use. However, should questions arise, see the tables below. Use the website at any time to check your phone's compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information. Phone Issues Possible Possible Solution(s) Cause(s) Excessive The audio control Review your phone's user guide regarding audio adjustments. background noise settings on your during a phone phone may be call. affecting SYNC performance. Possible phone Try turning off the device, During a call, I can hear the malfunction. resetting the device, removing the device's battery, then trying other person but again. they cannot hear me. SYNC is not able • This is a • Go to the website to review to download my phone-dependent your phone's compatibility. phonebook. feature, OR • Try turning off the device, • Possible phone resetting the device or removing malfunction. the device's battery, then trying again. • Try pushing your phonebook contacts to SYNC by using the Add Contacts feature. • Use the SYNCmyphone feature available on the website. Issue 2013 Explorer (exp) Owners Guide gf, 4th Printing, November 2012 USA (fus)
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