2013 Ford Explorer Owner Manual Printing 4 - Page 73

72 MYKEY TROUBLESHOOTING Condition I cannot program a key. MyKey Potential Causes • The key in the ignition does not have admin privileges. • The key in the ignition is the only admin key (there always has to be at least one admin key). • The intelligent access key is not in the backup slot (vehicles with push button start). • SecuriLock passive anti-theft system is disabled or in unlimited mode. • The key in the ignition does not have admin privileges. • No keys are programmed to the vehicle. Refer to Creating a MyKey. • Key in the ignition does not have admin privileges. • No restricted keys are programmed to the vehicle. Refer to Creating a MyKey. • Purchase a new key from your authorized dealer. • Program spare keys as outlined under SecuriLock® in the Security chapter. • An admin fob is present at engine start-up. • No MyKey programmed keys are programmed to the vehicle. Refer to Creating a MyKey • The MyKey programmed key is not being used by the intended user. • The key system has been reset. I cannot program the optional settings. I cannot clear the MyKey programmed keys. I lost the only admin key. I lost a key. No restricted key functions with intelligent access key (push button start). MyKey miles do not accumulate. 2013 Explorer (exp) Owners Guide gf, 4th Printing, November 2012 USA (fus)