2014 Nissan Rogue Owner's Manual - Page 186

TROUBLESHOOTING GUIDE S35-D-110201-3D8483FA-076C-40CB-8565-9B227BA85009 The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions. Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved. Symptom Solution 1. Ensure that the command is valid. See "List of voice commands" (P.4-46). 2. Ensure that the command is spoken after the tone. 3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle. The System fails to interpret the command correctly. 4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: If it is too noisy to use the phone, it is likely that the voice commands will not be recognized. 5. If more than one command was said at a time, try saying the commands separately. 6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to improve the recognition response for the speaker. See "Speaker Adaptation (SA) mode" (P.4-50). 1. Ensure that the phonebook entry name requested matches what was originally stored. This can be confirmed by The system consistently selects the wrong entry from using the "List Names" command. See "Phonebook (phones without automatic phonebook download function)" (P.4-48). the phonebook. 2. Replace one of the names being confused with a new name. 4-52 Heater, air conditioner, audio, phone and voice recognition systems