1996 Pontiac Sunfire Owner's Manual - Page 333

The PONTIAC CARES philosophy elements are and designed tomake you realize that Pontiac recognizes you as a valuable customer, appreciates your purchase decision, and is dedicated to taking care of the most important person ...YOU! PONTIAC CARES is: A valuable feature that comes with every Pontiac, a feature that offers a multitude of benefits that can give you safety, security, comfort and convenience. Customer Satisfaction Procedure What makes up Pontiac Cares? 0 A 3 year/36,000 mile Bumper to Bumper Warranty Roadside Assistance Courtesy Transportation 0 All of these elements combine to make your driving experience an mjuyabk m e , and -are dismssed in greater detail further in your owner's manual. Pmtlac is focusing onthe changing needs of our customers and is committed in giving you an exceptional level of customer care throughout the ownership experience. Our goal is to create total customer enthusiasm in our product and our services, and make the most you satisfied customer in the world. Your satisfaction and goodwill are important your to dealer and Pontiac. Normally, any concern you may have with your vehicle can be handled by your selling or servicing dealer.Your dealer has the facility, trained technicians, special tools and up-to-date information to promptly address any issue which may arise. Pontiac has empowered its dealers to make any decisions and repair vehicles, and they are eagerto resolve your concernto 8-2