1996 Pontiac Sunfire Owner's Manual - Page 334

your complete satisfaction. If your concern has not been resolved to your satisfaction, take the following steps: STEP ONE -- Discuss your concern with a member of dealer management.Normally, concerns can be quickly resolved at thatlevel. If the matter has already been reviewed with the Sales, Service, or Parts Manager, contact theowner of the dealership or theGeneral Manager. STEP TWO -- If after contacting a memberof dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Pontiac Customer Assistance Center by calling 1-800-PM-CARES. In Canada, contact GM of Canada Customer Assistance Center in Oshawa by calling 1-8QQ-263.-3.777 (&.g].i.&) 1-8.00.-2&785.4 (French). For help outside of the United States and Canada, call the following numbers as appropriate: 0 In the Bahamas: 1-800-389-0009 In Bermuda, Barbados, Antigua and the British Virgin Islands: 1-800-534-0 122 In all other Caribbean countries: 1-809-763- 13 15 In other overseas locations, call GM North American Export Sales in Canada at 1-905-644-41 12 For prompt assistance, please have the following information available to givethe Customer Assistance Representative: Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title,. or the plate at the top left of the i