1997 Pontiac Grand Prix Owner's Manual - Page 397

For prompt assistance, please have the following information available to give Customer the Assistance Representative: Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrumentpanel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Pontiac, In Canada, write to: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario LlH 8P7 Refer to your Warranty and Owner Assistance Information booklet for addresses GM Overseas offices. of When contacting Pontiac, please remember that your concern will likely be resolved in the dealership,using the dealer's facilities, equipment and personnel, That is why we if suggest you follow Step One first you have a concern. Customer Assistancefor Text Telephone (TTY) Users To assist customers who are deaf,hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Pontiac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Pontiac by dialing: 1-800-833-PONT. (TTY users in Canada can dial 1-800-263-3830.) address your inquiry to: Pontiac Customer Assistance Center One Pontiac Plaza Pontiac, MI 48340-2952