Acer A700 User Guide - Page 61

FAQ and troubleshooting This section lists frequently asked questions that may arise during the use of your tablet, and gives easy answers and solutions to these questions. Aspect Question Answer Audio Why is there no sound coming from the device? If the headset is plugged into the device, the speaker is automatically shut off. Disconnect the headset. Check that the device volume setting is not muted. Check that the volume control is not at its lowest setting. Memory Why do I have less than 1024 MB (1 GB)? A small amount of memory is reserved for system security. Multimedia files Why can't I view my picture files? You may be trying to view an image that is not supported. Refer to "Supported formats" on page 49 for more information. Why can't I view my You may be trying to view a video that is video files? not supported. Refer to "Multimedia" on page 63 for more information. Why can't I play my music files? You may be trying to play a file that is not supported. Refer to "Multimedia" on page 63 for more information. System information and performance How do I check the OS version of my device? Tap APPS > Settings > About tablet to check the OS version (Kernel/build number) and other hardware and software information. Where can I find my serial number ID? Tap APPS > Settings > About tablet > Device Information. You can also look on the underside of the card slot cover. See "Card slot cover" on page 7. Power I couldn't turn on the The battery power may be depleted. device. Recharge the device. Refer to "Charging your tablet" on page 10 for more information. Storage How do I check memory status? To check storage status, go to Settings > Storage. 61