Acer Aspire E1-571G Generic User Guide (Windows 8) - Page 35

English 14 Returning your system to its factory condition If your computer experiences problems that are not recoverable by other methods, you may need to reinstall everything to return your system to its factory condition. You can recover from either your hard drive or the recovery backup you have created. • If you can still run Windows and have not deleted the recovery partition, see "Recovering from Windows" on page 14. • If you cannot run Windows, your original hard drive has been completely re- formatted or you have installed a replacement hard drive, see "Recovering from a recovery backup" on page 16. Recovering from Windows Start Acer Recovery Management: • From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. Two options are available, Restore Factory Settings (Reset my PC) or Customized Restore (Refresh my PC). Restore Factory Settings deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now. See "Restore Factory Settings with Acer Recovery Management" on page 15. Customized Restore will attempt to retain your files (user data) but will reinstall all software and drivers. Software installed since you purchased your PC will be removed (except software installed from the Windows Store). See "Customized Restore with Acer Recovery Management" on page 16.